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vMix Social Facebook problem (Restored)
Rank: Newbie
Groups: Registered
Joined: 5/12/2016(UTC)
Posts: 5
Location: Lyon, France
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Hi, Today it's not possible to find the posts of a Facebook page. Don't know if it's the last vMix Update or if it is a Facebook issue. When trying to "Find Posts", message: "(#10) To use 'Page public Content Access', your use of this endpoint must be reviewed and approved by Facebook. To submit this 'Page Public Content Access' feature for review please read out documentation on reviewable features: https://developers.facebook.com/docs/apps/review. Source: FaceBook.FindPosts " Gael
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Rank: Newbie
Groups: Registered
Joined: 6/13/2018(UTC)
Posts: 3
Location: usa
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I am also having this problem this evening. Worked great on Sunday, any help is appreciated!
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Rank: Advanced Member
Groups: Registered
Joined: 9/8/2014(UTC)
Posts: 68
Location: Atlanta
Was thanked: 7 time(s) in 7 post(s)
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Same here. I worked for Sunday nights podcast. Setting up for tonight and it's not working.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208  Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Hi,
Unfortunately as part of the new Facebook privacy review, they have turned down our application to renew Facebook Page access for vMix Social.
We are appealing this decision, but at the moment there is not much we can do until they agree to give us access again.
Apologies for the inconvenience, and we hope Facebook gives us some good news soon.
Regards,
Martin
vMix
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 1 user thanked admin for this useful post.
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Rank: Advanced Member
Groups: Registered
Joined: 3/15/2018(UTC) Posts: 82  Thanks: 5 times
Was thanked: 10 time(s) in 8 post(s)
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then give us facebook hashtag, we can put facebook #hashtag to collect comments.
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Rank: Member
Groups: Registered
Joined: 3/6/2018(UTC) Posts: 10  Location: Quiapo, Manila Thanks: 63 times
Was thanked: 1 time(s) in 1 post(s)
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admin wrote:Hi,
Unfortunately as part of the new Facebook privacy review, they have turned down our application to renew Facebook Page access for vMix Social.
We are appealing this decision, but at the moment there is not much we can do until they agree to give us access again.
Apologies for the inconvenience, and we hope Facebook gives us some good news soon.
Regards,
Martin
vMix Thank you for the info!
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Rank: Newbie
Groups: Registered
Joined: 2/22/2017(UTC)
Posts: 5
Location: USA
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so, no facebook chat. so whats next? I bought vmix because it had this feature
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Rank: Advanced Member
Groups: Registered
Joined: 2/14/2016(UTC) Posts: 107  Location: Oss Thanks: 12 times
Was thanked: 15 time(s) in 14 post(s)
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Send complain to Facebook, they keep changing the rules... ;-)
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1 user thanked Mari for this useful post.
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Rank: Newbie
Groups: Registered
Joined: 3/2/2018(UTC)
Posts: 5
Location: United States
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Facebook is always changing the rules and a couple of months ago they blocked quite a few Ministries from live streaming.
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Rank: Member
Groups: Registered
Joined: 11/28/2016(UTC)
Posts: 14
Location: Salzburg
Thanks: 9 times
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admin wrote:Hi,
Unfortunately as part of the new Facebook privacy review, they have turned down our application to renew Facebook Page access for vMix Social.
We are appealing this decision, but at the moment there is not much we can do until they agree to give us access again.
Apologies for the inconvenience, and we hope Facebook gives us some good news soon.
Regards,
Martin
vMix I had the same problem, actual my workaround is: get the Permalink of the Post with the stream and paste it in the URL-Section of VMix-Social. It worked for me the last few days on cebit in hannover. I just did planned streams on facebook. So I was able to get the permalink through the insights of the post. As soon as a few people had seen the post, just click on the the statistics below and you get your insights. All the way down of the coming up screen you see: "Permalink"-Section. Just click it and get the link from your browser, put it as url in vmix-social and it should work again. I don´t know how long this backdoor is open. But it worked. Hopefuly there is a "official" way from facebook soon available again! I attached a picture where to find the permalink, before the show goes live (Insights-Section!) Keep on streaming & discussing with your audience ;-) ChriS Digisaurier attached the following image(s):  Permalink.PNG (684kb) downloaded 34 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Newbie
Groups: Registered
Joined: 2/22/2017(UTC)
Posts: 5
Location: USA
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it's not up to me to fight Facebook, I paid for this product because it's advertised as part of vmix.. I want a refund
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Hi,
Please note this feature is not being permanently disabled. It is only temporary while Facebook go through the extended review process
for access to certain types of content.
If you would like a refund, you can email us and we can investigate your options.
Regards,
Martin
vMix
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Rank: Guest
Groups: Guests
Joined: 1/13/2010(UTC)
Posts: 230
Was thanked: 3 time(s) in 3 post(s)
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rtmcqueen, a refund? OMG... are you serious?
"it's not up to me to fight Facebook..." of course, YOU SIMPLY CAN'T! they do everything what they want and you turn against vMix? that's not fair... this is a privacy problem that facebook developers must fix ...
in another prespective, do you know about other software that can do the things as you need? if yes, what was the reason who makes you buy vMix?
don't be precipitant, a refund could not be the best way to solve your problem... later, facebook will solve the problem and everything comes normal... think about it...
cheers,
melody
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Rank: Newbie
Groups: Registered
Joined: 8/21/2017(UTC)
Posts: 6
Location: Maryland, USA
Thanks: 2 times
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Digisaurier wrote:
I had the same problem,
actual my workaround is: get the Permalink of the Post with the stream and paste it in the URL-Section of VMix-Social. It worked for me the last few days on cebit in hannover. I just did planned streams on facebook. So I was able to get the permalink through the insights of the post. As soon as a few people had seen the post, just click on the the statistics below and you get your insights. All the way down of the coming up screen you see: "Permalink"-Section. Just click it and get the link from your browser, put it as url in vmix-social and it should work again. I don´t know how long this backdoor is open. But it worked.
Hopefuly there is a "official" way from facebook soon available again!
I attached a picture where to find the permalink, before the show goes live (Insights-Section!)
Keep on streaming & discussing with your audience ;-)
ChriS
Hey @Digisaurier, FYI, there is another hidden location[img][/img] to grab the unique post URL for any FB post. I use it to share the link in my email reminder and social media promotions. Not sure why FB decided to hide the URL behind the date/time. Ha! (see attached) Take care, Amy [img]https://cl.ly/sQsb[/img] amylavonne attached the following image(s): Copy unique URL for any FB post - link location.jpg (186kb) downloaded 8 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Newbie
Groups: Registered
Joined: 6/27/2018(UTC)
Posts: 3
Location: Denmark
Thanks: 1 times
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The workaround with the URL for the post seems to have been stopped. I just get a pop up message to the tune of "Could not find entry on Facebook..." Is this happening to anyone else here, or is it just me?
UPDATE: The workaround works, when I use the URL for video-posts. Normal posts still result in pop ups.
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Rank: Member
Groups: Registered
Joined: 3/6/2018(UTC) Posts: 10 Location: Quiapo, Manila Thanks: 63 times
Was thanked: 1 time(s) in 1 post(s)
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Joks wrote:The workaround with the URL for the post seems to have been stopped. I just get a pop up message to the tune of "Could not find entry on Facebook..." Is this happening to anyone else here, or is it just me? no problem here on our side.
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1 user thanked QuiapoChurch for this useful post.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Hi All,
Thankyou for your patience.
vMix Social has been approved again for Facebook Page access!
If you encounter any issues, let us know.
Regards,
Martin
vMix
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2 users thanked admin for this useful post.
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