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Multi-Bitrate Trial 21.0.0.41 x64
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pastorhealer  
#1 Posted : Thursday, May 17, 2018 10:17:59 PM(UTC)
pastorhealer

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Location: Washington State

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When I installed the latest version, I am no longer able to stream using multi-bitrate.

The first stream works, but the successive two won't log onto the server. Wonder if I'm
the only one with a problem. The previous version worked fine.
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admin  
#2 Posted : Thursday, May 17, 2018 10:39:10 PM(UTC)
admin

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Man
Location: Gold Coast, Australia

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Hi,

How are the streams configured in vMix?
In most cases it should be "Stream 1 Multi-Bitrate" selected from the 2 and 3 destination dropdown menus.
Then selecting a different quality for each one.

If you are still seeing issues, send a support report from Settings -> About in vMix then drop us an email to info@vmix.com.au

Regards,

Martin
vMix
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pastorhealer on 5/17/2018(UTC)
pastorhealer  
#3 Posted : Thursday, May 17, 2018 11:41:52 PM(UTC)
pastorhealer

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I did as you suggested. I sent in the error report and emailed support. Thanks a ton!

Jeff
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pastorhealer  
#4 Posted : Friday, May 18, 2018 12:02:13 AM(UTC)
pastorhealer

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Joined: 5/17/2018(UTC)
Posts: 9
Location: Washington State

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Martin, I decided to see if I could roll back the version and found I was reinstalling the Trial version. But!!! The multi-bitrate is now working. Go figure.

Not sure what the issue was, but even without changing any settings, it just works. Yea!

Thanks again for your quick reply. Just knowing there is help is amazing to me. ;)
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admin  
#5 Posted : Friday, May 18, 2018 12:04:26 AM(UTC)
admin

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Man
Location: Gold Coast, Australia

Was thanked: 4301 time(s) in 1523 post(s)
Hi Jeff,

As your provider has different streaming keys for each stream,
go through each tab and double check the URL and Stream Key exactly match that particular stream
and make sure the destinations are set to Custom RTMP Server.

According to the logs, the error is due to an incorrect stream key or password.

Regards,

Martin
vMix
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