logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
BigApple  
#1 Posted : Saturday, August 12, 2017 9:07:13 PM(UTC)
BigApple

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2015(UTC)
Posts: 61
Location: NYC

Thanks: 20 times
Hello vmix Friends.
I have these strange horizontal "tearing" lines in my 4K input on my Aja IO 4K (Or whatever it is called) only when I use the 4K input .. on the 1080 SDI inputs is all well.
I DO NOT get them when I use the AJA capturing software. Only on Vmix see the video below the line seems a little delayed .. and the lines will not stay there sometimes I get 2 of them. And sometimes I do not have them at all... But because of it I can not use 4k on vmix. (See video for sample)
this happens on several versions I have tried...even on the latest 19.0.0.54
File Attachment(s):
capture - 11 August 2017 - 09-23-48 PM.wmv (224kb) downloaded 9 time(s).
BigApple attached the following image(s):
Lines in Video .PNG (833kb) downloaded 12 time(s).

You cannot view/download attachments. Try to login or register.
admin  
#2 Posted : Saturday, August 12, 2017 9:47:02 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,208
Man
Location: Gold Coast, Australia

Was thanked: 4290 time(s) in 1520 post(s)
Hi,

Can you confirm the systems specifications? CPU and graphics card?
On low end graphics it is possible for the video from the IO 4K to not copy fast enough causing the artefact you see.

Regards,

Martin
vMix
BigApple  
#3 Posted : Saturday, August 12, 2017 10:19:13 PM(UTC)
BigApple

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2015(UTC)
Posts: 61
Location: NYC

Thanks: 20 times
admin wrote:
Hi,

Can you confirm the systems specifications? CPU and graphics card?
On low end graphics it is possible for the video from the IO 4K to not copy fast enough causing the artefact you see.

Regards,

Martin
vMix


Thank you for your reply
MSI Gaming G Series i7 6700 2.6ghz quad core intel HD 530 and NVIDIA GeForce GTX 970M (set as default gfx)
BigApple  
#4 Posted : Sunday, August 13, 2017 9:55:56 AM(UTC)
BigApple

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2015(UTC)
Posts: 61
Location: NYC

Thanks: 20 times
BigApple wrote:
admin wrote:
Hi,

Can you confirm the systems specifications? CPU and graphics card?
On low end graphics it is possible for the video from the IO 4K to not copy fast enough causing the artefact you see.

Regards,

Martin
vMix


Thank you for your reply
MSI Gaming G Series i7 6700 2.6ghz quad core intel HD 530 and NVIDIA GeForce GTX 970M (set as default gfx)


So I don't think it is a low end gfx. the lpt is 1 year old and had the best gfx at the time I bough it
admin  
#5 Posted : Sunday, August 13, 2017 10:43:06 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,208
Man
Location: Gold Coast, Australia

Was thanked: 4290 time(s) in 1520 post(s)
What happens if you run vMix using the Intel Graphics?
This is what the AJA Control Room uses, so I wonder if that will make a difference.

BigApple  
#6 Posted : Sunday, August 13, 2017 10:52:21 AM(UTC)
BigApple

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2015(UTC)
Posts: 61
Location: NYC

Thanks: 20 times
admin wrote:
What happens if you run vMix using the Intel Graphics?
This is what the AJA Control Room uses, so I wonder if that will make a difference.


thank you , yet I tried that already and to my surprise no difference either ... even with a restart . I also made sure I have the latest NVidia drivers .. still no luck
BigApple  
#7 Posted : Monday, December 4, 2017 3:34:57 PM(UTC)
BigApple

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2015(UTC)
Posts: 61
Location: NYC

Thanks: 20 times
admin wrote:
What happens if you run vMix using the Intel Graphics?
This is what the AJA Control Room uses, so I wonder if that will make a difference.


Hello admin
now I am on v20 and still the green 4k picture.. any updates
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.