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System wide pause when scrolling vMix
Rank: Newbie
Groups: Registered
Joined: 4/12/2017(UTC)
Posts: 8
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When I have enough video windows to be able to scroll my computer pauses. The mouse pointer continues to respond, live video in vMix continue to move as normal, but no matter where I click, vMix or another program running on any of the three other monitors, doesn't react. I can't scroll in vMix, etc... I just have to wait for the system to start responding again.
It just dawned on me that I haven't tried keyboard input to see if it's a mouse only thing or not.
Hopefully someone has already run across this issue and can point me in the right direction.
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Rank: Advanced Member
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Joined: 3/20/2014(UTC) Posts: 2,721   Location: Bordeaux, France Thanks: 243 times
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Hi!
Your computer might not be powerful enough to handle so many inputs.
Can you give your computer specs, especially the CPU and the graphic card you're using?
Guillaume
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Rank: Newbie
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Joined: 4/12/2017(UTC)
Posts: 8
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DWAM wrote:Hi!
Your computer might not be powerful enough to handle so many inputs.
Can you give your computer specs, especially the CPU and the graphic card you're using?
Guillaume ASUS Sabertooth 990FX R2.0 AMD FX-9590 Vishera 8-Core 4.7 GHz Socket AM3+ 220W G.SKILL Ares Series 32GB (4 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Samsung 840 Pro 256GB SATA 6GB/S SSD (and several other spinning drives) EVGA Nvidia GTX 560Ti (may be upgrading soon to a GTX 980 Ti) Running a Nvidia 8400GS for 2 additional monitors I've run this configuration with vMix since mid 2014 without this pausing issue.
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Rank: Newbie
Groups: Registered
Joined: 4/12/2017(UTC)
Posts: 8
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Confirmed that the keyboard doesn't provide input as well.
Made sure the GTX560TI was selected.
EX FPS:30 Render Time 3 ms CPU: 9%
It does seem to go up a bit during the scroll and the input lag, but we're talking 1% change.
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Rank: Advanced Member
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Joined: 3/20/2014(UTC) Posts: 2,721 Location: Bordeaux, France Thanks: 243 times
Was thanked: 794 time(s) in 589 post(s)
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Rank: Advanced Member
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Joined: 5/24/2015(UTC)
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Open settings, go to performance, click show advanced settings and confirm.
Now untick the checkbox "Enable Flipex on previews".
Click OK and try if it resolves the problem.
If it does, you are not done. Flipex is a huge performance improvement so you want it enabled. If so, I would contact Martin by mail if I were you.
Go to Settings-About and click "Send Support Report"
After you did that, you email Martin at the email address that is on the vMix website, and also send him your vMix key. With that he can locate your support request and get all your system specs and other things relevant that are sent with a support request.
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