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Mac Desktop Crashes on Lock
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jakebradley2001  
#1 Posted : Thursday, March 23, 2017 11:54:12 PM(UTC)
jakebradley2001

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Good day,
We are having an issue were the desktop capture software will crash whenever we lock the user down on our mac. I have just updated it to the latest desktop capture software and it still done it. Any thoughts?

Thank You
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admin  
#2 Posted : Friday, March 24, 2017 2:53:57 AM(UTC)
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Can you clarify what "lock the user down" means?
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DWAM  
#3 Posted : Friday, March 24, 2017 3:18:19 AM(UTC)
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I think it's sleep mode or close the user's session.
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jakebradley2001  
#4 Posted : Friday, March 24, 2017 3:28:40 AM(UTC)
jakebradley2001

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It's just logging out of the current user. i will say this, it only seems to happen when I use TeamViewer and when I remote in and then close out of the remote session, it locks the mac and then it crashes vMix then.
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DWAM  
#5 Posted : Friday, March 24, 2017 3:45:57 AM(UTC)
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vMix Desktop Capture is a user session level application. It does not work as a service (always active in the background).

If you log out your user running it, it's normal it does not work anymore.
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thanks 1 user thanked DWAM for this useful post.
jakebradley2001 on 3/24/2017(UTC)
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