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HELP! im getting this error from vmix
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rudolf  
#1 Posted : Thursday, July 21, 2016 3:08:36 PM(UTC)
rudolf

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Joined: 7/21/2016(UTC)
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i tried to get external output and this appear:



StartStopExternal
You can not convert the COM object of type ' System .__ ComObject ' to interface type ' DecklinkPlugin.DeckLinkAPI.IDeckLinkOutput ' . There was an operation error because the QueryInterface call on the COM component for the interface with IID '{ CC5C8A6E - 3F2F - 4B3A - 87EA - FD78AF300564 }' generated the following error: No such interface supported (Exception from HRESULT : 0x80004002 ( E_NOINTERFACE ) ) .


my output is a blackmagic.

any ideas???


thx
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Mathijs  
#2 Posted : Thursday, July 21, 2016 5:33:06 PM(UTC)
Mathijs

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What are the settings of the external output?
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