Replay error with AJA Io4k and Decklink 4K Options  Watch this topic  Print this topic » Normal Threaded

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eslproduction		#1 Posted : Saturday, September 5, 2015 10:09:51 AM(UTC)
Rank: Member Groups: Registered Joined: 9/4/2015(UTC) Posts: 12 Location: London Was thanked: 1 time(s) in 1 post(s)		Getting this when trying to add 1080p60 sources from both io4k and/or decklink 4k
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admin		#2 Posted : Saturday, September 5, 2015 10:53:18 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,210 Location: Gold Coast, Australia Was thanked: 4290 time(s) in 1520 post(s)		1080p60 sources are usually really 1080p59.94 so make sure when adding the cameras that 1080p59.94 is selected and that 59.94 is also selected in instant Replay. Or alternatively if this is a PC source set both to 60
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eslproduction		#3 Posted : Monday, September 7, 2015 7:23:03 PM(UTC)
Rank: Member Groups: Registered Joined: 9/4/2015(UTC) Posts: 12 Location: London Was thanked: 1 time(s) in 1 post(s)		Tried this, and still same error but mentioning 59.94 instead. It's a PC source and they are both set to 60.
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admin		#4 Posted : Tuesday, September 8, 2015 3:15:30 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,210 Location: Gold Coast, Australia Was thanked: 4290 time(s) in 1520 post(s)		Hi, Please try the latest vMix 16 downloadable from our web site. If the problem still appears, click Send Error Report. Regards, Martin vMix
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eslproduction		#5 Posted : Tuesday, September 8, 2015 1:35:56 PM(UTC)
Rank: Member Groups: Registered Joined: 9/4/2015(UTC) Posts: 12 Location: London Was thanked: 1 time(s) in 1 post(s)		Still having the same issues even trying 59.94 and 60. We are also running the latest up-to-date version of vmix16 Error report has also been sent
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admin		#6 Posted : Tuesday, September 8, 2015 2:16:16 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,210 Location: Gold Coast, Australia Was thanked: 4290 time(s) in 1520 post(s)		Thanks, just checked the report and it says the camera was added as 60p. Please change this to 59.95p instead when adding the camera and send an error report if the problem still occurs. Regards, Martin vMix
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admin		#7 Posted : Tuesday, September 8, 2015 2:22:48 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,210 Location: Gold Coast, Australia Was thanked: 4290 time(s) in 1520 post(s)		Actually, I think I see what might be happening now. Should have a fix soon.
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admin		#8 Posted : Wednesday, September 9, 2015 11:07:20 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,210 Location: Gold Coast, Australia Was thanked: 4290 time(s) in 1520 post(s)		Sorry for the run around on this, I have located the bug and the fix can now be downloaded from the web site. http://www.vmix.com/software/download.aspx
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eslproduction		#9 Posted : Friday, September 11, 2015 5:20:33 PM(UTC)
Rank: Member Groups: Registered Joined: 9/4/2015(UTC) Posts: 12 Location: London Was thanked: 1 time(s) in 1 post(s)		Awesome, thanks - will check it out tomorrow. We're just proud of ourselves for identifying two bugs in two weeks ;)
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