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madness  
#1 Posted : Friday, August 7, 2015 10:45:40 AM(UTC)
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I seem to be having an issue with full screen output.

I have a alpha MOV file (32bpp PNG image container) I am running with vmix, and the preview and output panels appear to be running smoothly, but the full screen output of the output panel is very rough and glitchy. I haven't tried to record it as yet, and not sure if that is the way to go. Thinking perhaps of recording the view I see with my phone and uploading it if you need to see it.

The video seams to run alright in VLC & Vegas pro. I should also state this is version 16.0.0.47 running on Windows 10.

Seems to be a problem also with another MPG file I previously had no issues with. Both of these files I have used previously on vmix15 and windows 7 without problems.

I'm not saying this is a vMix issue, as it could very well be a Windows 10 issue.

Hoping to have some settings adjustments recommended to fix the problem.

It shoudl also be known I am running an EVGA\nVidia Geforce GTX 770 video card in this system.
madness  
#2 Posted : Friday, August 7, 2015 8:34:19 PM(UTC)
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madness wrote:
I seem to be having an issue with full screen output.

I have a alpha MOV file (32bpp PNG image container) I am running with vmix, and the preview and output panels appear to be running smoothly, but the full screen output of the output panel is very rough and glitchy. I haven't tried to record it as yet, and not sure if that is the way to go. Thinking perhaps of recording the view I see with my phone and uploading it if you need to see it.

The video seams to run alright in VLC & Vegas pro. I should also state this is version 16.0.0.47 running on Windows 10.

Seems to be a problem also with another MPG file I previously had no issues with. Both of these files I have used previously on vmix15 and windows 7 without problems.

I'm not saying this is a vMix issue, as it could very well be a Windows 10 issue.

Hoping to have some settings adjustments recommended to fix the problem.

It shoudl also be known I am running an EVGA\nVidia Geforce GTX 770 video card in this system.


Here is what I'm seeing...
madness  
#3 Posted : Monday, August 10, 2015 4:37:23 PM(UTC)
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Playing with my problem further, I tried using vmix to record using MP4 and FFMPEG, and where I would see the image jitter on the full screen output, it actually freeze frames in the recording.

I'm assuming this is a windows 10 issue, but it could also be vMix on 10. It's pretty much unusable at this point.
admin  
#4 Posted : Monday, August 10, 2015 10:42:24 PM(UTC)
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madness wrote:
Playing with my problem further, I tried using vmix to record using MP4 and FFMPEG, and where I would see the image jitter on the full screen output, it actually freeze frames in the recording.

I'm assuming this is a windows 10 issue, but it could also be vMix on 10. It's pretty much unusable at this point.


Could you please email us a sample recording along with the log files?
You can now go to vMix settings -> About and click Send Support Report for the log files but I will need to see the recording as well.

Note: I have tested both vMix 15 and 16 on Windows 10 without issue, so it could be a driver or corruption issue. Based on user reports of other Windows 10 issues,
installing from scratch usually fixes it.

Thanks
madness  
#5 Posted : Tuesday, August 11, 2015 11:10:12 PM(UTC)
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admin wrote:
madness wrote:
Playing with my problem further, I tried using vmix to record using MP4 and FFMPEG, and where I would see the image jitter on the full screen output, it actually freeze frames in the recording.

I'm assuming this is a windows 10 issue, but it could also be vMix on 10. It's pretty much unusable at this point.


Could you please email us a sample recording along with the log files?
You can now go to vMix settings -> About and click Send Support Report for the log files but I will need to see the recording as well.

Note: I have tested both vMix 15 and 16 on Windows 10 without issue, so it could be a driver or corruption issue. Based on user reports of other Windows 10 issues,
installing from scratch usually fixes it.

Thanks


Didn't have time to do this today, but yes, when I get a moment, I will certainly do this. Thanks for the response.
madness  
#6 Posted : Wednesday, August 12, 2015 8:13:59 PM(UTC)
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admin wrote:
madness wrote:
Playing with my problem further, I tried using vmix to record using MP4 and FFMPEG, and where I would see the image jitter on the full screen output, it actually freeze frames in the recording.

I'm assuming this is a windows 10 issue, but it could also be vMix on 10. It's pretty much unusable at this point.


Could you please email us a sample recording along with the log files?
You can now go to vMix settings -> About and click Send Support Report for the log files but I will need to see the recording as well.

Note: I have tested both vMix 15 and 16 on Windows 10 without issue, so it could be a driver or corruption issue. Based on user reports of other Windows 10 issues,
installing from scratch usually fixes it.

Thanks


The log file you want... Is this the log file that is created with the recorded file? If so, a 10 second recording and it's log file are provided in the following link.

https://drive.google.com...NWRNOVk/view?usp=sharing
admin  
#7 Posted : Thursday, August 13, 2015 1:06:24 PM(UTC)
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Madness,
It looks like the graphics card is dropping a lot of frames, what is the render time like?
Try resetting vMix to default settings from Settings -> Default
madness  
#8 Posted : Thursday, August 13, 2015 2:55:31 PM(UTC)
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Render time in vegas pro? Seems normal to me. Not sure how I would measure this. I'll give default a try.
ovinas  
#9 Posted : Thursday, August 13, 2015 3:40:11 PM(UTC)
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Render time in vMix ;-)
Found in the status bar, lower left corner.
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madness on 8/13/2015(UTC)
madness  
#10 Posted : Thursday, August 13, 2015 4:26:08 PM(UTC)
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Alright.
I have reset it to default settings, and I currently have 6 inputs set up.
1. Blue animated background mov
2. US flag animation mov
3. Virtual input of Blue animated background with US flag animation on first overlay
4. C920 camera rotated 90 degrees (portrait) so as to have a virtual position camera that moves top to bottom.
5. virtual input of blue animated background with c920 input as first overlay scrolled to bottom camera position.
6. virtual input of blue animated background with c920 input as first overlay scrolled to mid camera position.

When I add inputs beyond this, I start to see the jittering. I was able to run this an more prior to Windows 10 on vMix 15 and windows 7, prior to the upgrade from 6 to 18GB of memory.

My system currently is:
ASUS P6T mobo
18GB Corsiar memory
Intel core i7 920 quad core processor running @2.8GHz
EVGA Geforce GTX660 FTW w/ ACX 2GB GDDR5 192 Bit Dual-Link DVI-I DVI-D HDMI DP SLI Ready Graphics Card (02G-P4-3063-KR)
Toshiba 256GB SSD primary HDD
Corsair 128GB SSD secondary HDD
WD 1T HDD
4 Port PCI Express (PCIe) SuperSpeed USB 3.0 Card Adapter w/ 4 Dedicated 5Gbps Channels
Inateck PCI-E to USB 3.0 5-Port PCI Express Card
SteelSeries Apex Gaming Keyboard
Logitech M570 Wireless Trackball
madness  
#11 Posted : Thursday, August 13, 2015 4:40:37 PM(UTC)
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Additional info I forgot to include...
FPS is 31
Render time is 32ms
CPU is 28-32%

Actual CPU usage appears to be running~50% across all 8 threaded cores.
When I close vMix, the CPU drops to between 1-3% usage.
admin  
#12 Posted : Thursday, August 13, 2015 11:01:42 PM(UTC)
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Ok, it sounds like a potential CPU issue with the C920, could you try everything
without that camera added and see what results you get?

Basically, depending on the driver the C920 can cause problems with other devices
in the system including dropped frames, high cpu and other issues.

Regards,

Martin
vMix
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madness on 8/20/2015(UTC)
ask  
#13 Posted : Friday, August 14, 2015 3:42:23 AM(UTC)
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There looks to be a new driver for the c920 for win10 http://support.logitech....pro-webcam-c920#download

You might give it a try. I will test out your scenario later tonight as well.
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madness on 8/20/2015(UTC)
Len56  
#14 Posted : Friday, August 14, 2015 9:22:59 AM(UTC)
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madness,

You say you are using an ASUS motherboard, are you using the motherboard software that comes with the motherboard like EPU-6 Engine, if you are that will be controlling your CPU speed, I have an ASUS motherboard with this software installed and I found that if the EPU-6 Engine is set up on the Auto setting vMix is very sluggish so I set the EPU-6 Engine to high performance mode and then vMix works perfectly.
admin  
#15 Posted : Friday, August 14, 2015 9:59:52 AM(UTC)
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I've just created a separate thread for this discussion.
Best I can tell this appears to be a C920 issue rather than Windows 10, as I have seen it in the past on some machines.

The C920 can cause all sorts of strange CPU and GPU spikes due to a bad driver and then work perfectly fine on other systems.
mjgraves  
#16 Posted : Wednesday, August 19, 2015 1:41:44 PM(UTC)
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The Logitech C920 driver uses a lot of CPU when you allow it's auto settings; right-light and auto-focus. If you disable these things then the C920 puts much less load on the host.

The Xsplit guys did a blog post about this: https://www.xsplit.com/b...-with-xsplit-broadcaster

This is one reason why the C930e and BCC950 models are more appealing to me.

Michael
mjgraves  
#17 Posted : Wednesday, August 19, 2015 2:08:09 PM(UTC)
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ask wrote:
There looks to be a new driver for the c920 for win10 http://support.logitech....pro-webcam-c920#download

You might give it a try. I will test out your scenario later tonight as well.


That driver is dated Oct-2012. So it looks unchanged except for that it's shown as compatible with Windows 10.
madness  
#18 Posted : Thursday, August 20, 2015 11:35:59 AM(UTC)
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Len56 wrote:
madness,

You say you are using an ASUS motherboard, are you using the motherboard software that comes with the motherboard like EPU-6 Engine, if you are that will be controlling your CPU speed, I have an ASUS motherboard with this software installed and I found that if the EPU-6 Engine is set up on the Auto setting vMix is very sluggish so I set the EPU-6 Engine to high performance mode and then vMix works perfectly.


I am using an ASUS mobo, but installed a clean Win 10 OS, with no Asus software. Just let windows 10 do it's thing for all drivers except the Nvidia drivers of which I installed direct from NVidia.

Been busy the last few days, so I did not see the responses since my last post.

I will look for and install the new C920 driver. Are there new win 10 drivers for the MS Lifecam and Logitech c270 webcams also? I'll have a look.

I've also been looking at a new system as the i7-920 is going on 8 years old and growing long in the tooth compared to the new skylake systems. That said, Budget may cause me to hold off on that upgrade path.
madness  
#19 Posted : Thursday, August 20, 2015 12:06:11 PM(UTC)
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Just went to take a look at that new Logitech driver/software...

Software Version: 2.80.853.0a
Post Date: 26-OCT-2012
OS: Windows 8, Windows 10
File Size: 73Mb


That supports most all the Logitech products.
The Lifecam studio currently only has drivers for XP-Windows 8. No Windows 10 specific driver as yet.
madness  
#20 Posted : Thursday, August 20, 2015 7:16:20 PM(UTC)
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admin wrote:
Ok, it sounds like a potential CPU issue with the C920, could you try everything
without that camera added and see what results you get?

Basically, depending on the driver the C920 can cause problems with other devices
in the system including dropped frames, high cpu and other issues.

Regards,

Martin
vMix


Modified a few settings.
My main output is now limited to 1280x720 and 29.97 fps
I have 10 inputs set up.
4 of these are USB webcams...
1x Lifecam studio 1920x1080@ 24fps yuy2
2x c270 1280x720 24fps RGB24
1x c920 1920x1080 29.97 fps RGB24

I again have 3 virtual animated backgrounds with the c920 as an overlay using different portions of the camera.
My stats are 30 fps, render time of 19-30ms, and cpu at 39-45%, although windows reports cpu at 68-75%.

I notice an occasional dropped frame, but much more stable than before.

Without any camera inputs, and only the original blue animation, the flag animation, and then a virtual blue animation with the flag as an overlay, the stats were as follows.
FPS 31
render 7ms
cpu 20%
actual windows CPU 27%

with that config and the addition of the c920 for a total of 4 inputs, the following...
fps 31
render 13ms
cpu 28%
Actual cpu 42%

From what I can tell in device manage, I am running the 10-22-2012 driver for windows.
I am about to re download the latest and verify results.
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