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dcarrol2  
#1 Posted : Tuesday, October 6, 2026 2:41:49 PM(UTC)
dcarrol2

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I recently install a NVIDIA RTX A1000 since I was experiencing GPU overload errors with the integrated Intel UHD 770 graphics. The Intel did fine with 720p59.94 productions, but we recently changed to 1080p59.94.

The GPU is in a Dell Precision 3260 Compact worstation with an Intel i7-13700 CPU and 32 GB of DDR5 RAM. It's running Windows 11 Pro and vMix 29.0.0.49.

According to vMix, it's not dropping any frames and render times are consistently under 10ms, but I'm still experiencing screen tearing on the outputs, especially when playing back instant replays. I've tried all of the tips listed in the "Optimising Performance" knowledge base article, and various combinations of settings, but the tearing stubbornly remains. I've tried both the Production and New Feature drivers. I've tried turning on vsync in the NVIDIA Control Panel. I even tried the "Synchronise Output with Refresh Rate" setting in the vMix Advanced Setting, but nothing works.

I'm wondering if anyone else has run across this problem and was able to resolve it.

Interesting, the Intel graphics originally had a tearing problem too, but a driver update resolved that, so it might just be that the NVIDIA drivers are buggy.
admin  
#2 Posted : Tuesday, October 6, 2026 5:23:06 PM(UTC)
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Can you post a screenshot of what the tearing looks like?

Basically regardless of any GPU issues, tearing should be basically impossible on all systems going back to Windows 8, so I suspect this might be interlaced artifacts in which case making sure the
format of the source is properly set should resolve it.
Kayo33  
#3 Posted : Wednesday, October 7, 2026 1:47:21 AM(UTC)
Kayo33

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Hi,

Do you use a second M.2 SSD dedicated to replay, in addition to the one used for Windows/VMix?

How are the inputs captured?

Do not use the DP ports on the motherboard, only nvidia RTX A1000

Perhaps the video cables are faulty

NVIDIA driver update
https://www.nvidia.com/en-us/drivers/

You may also need to update the BIOS
https://www.dell.com/sup...riverid=x5rkt&lwp=rt
dcarrol2  
#4 Posted : Sunday, October 11, 2026 6:41:20 AM(UTC)
dcarrol2

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United States

Thank you everyone for the suggestions.

To narrow down the problem:

No, I'm not running interlaced video anywhere in the signal chain. We banished that years ago. Also, the tearing doesn't look anything like deinterlacing artifacts. I'm very attuned to the comb like artifacts on the edges of fast moving objects. This is the entire screen being shifted below a certain point. See attached screenshot.

Yes, I have the latest BIOS and driver updates installed.

Yes, I'm running the output out of the NVIDIA card and not the integrated graphics anymore.

No, I don't have a second M.2 NVME dedicated to replay (no free slots), although the problems started after the installation of the NVIDIA card, so I'm pretty sure that's not the source of the issue (and wouldn't that result in dropped frames and not tearing?).

Getting the screenshot might turn out to be the smoking gun. I ran through our last game and couldn't see any tearing. I actually got the screenshot from a replay export from an earlier game. Unless I totally misunderstand how replay works, this means the tearing is on the input, not the output.

I'm running a Magewell Eco Capture Quad SDI M.2 capture card.

It's been very warm lately and the air conditioning breaking in the press box didn't help. This caused thermal throttling of the Intel chip, which is why I went with the NVIDIA GPU in the first place - more headroom so I could maintain frame rate even when throttling. So I've been watching temperatures closely and it just so happens that the same screen that has the temps for the Magewell Eco Capture Quad SDI M.2 also lists PCIe settings. The Magewell sometimes drops to Gen 2 x2 speeds. It's supposed to run at Gen 2 x4. According to the Magewell KB, tearing may result if "bandwidth of Eco Capture card [is] insufficient".

I think the NVIDIA card is stealing lanes from the Magewell since it's on the same PCIe bus (the CPU). According NVIDIA's datasheet, the RTX A1000 should be running at Gen 4 x8 speeds although GPU-Z says it wants Gen 4 x16. It's in a slot that can only run Gen 4 x8.

So it appears that the NVIDIA card is the cause of the problem, but not the source if that makes sense.

I've swapped the Magewell and the NVME so the NVME is on the CPU bus and the Magewell is on the PCH bus. That's probably better anyway since the CPU bus is faster and the NVME needs Gen 4 x 4. Initial testing with HWiNFO shows that all devices are running with the lanes they should be.

Hopefully, this will resolve the issue.

Tearing.png (871kb) downloaded 1 time(s).
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