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Audio problems when playing audio content
Rank: Newbie
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Joined: 12/3/2024(UTC) Posts: 1  Location: Vicenza
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Hi, I'm having a problem with this program on my computer. Basically the program correctly reproduces multimedia contents but there is no audio output. When I try to adjust the general volume from the PC mixer, when the Windows alert sound is played, the vMix audio is heard for a few seconds and then stops. Furthermore, if I have another program running in the background (for example I also use Resolume Arena) the audio output of vMix works, but if I close Res.Arena the audio stops working again. I tried reinstalling the audio drivers several times but it didn't work. With any other program I have no problem, the audio works correctly, but with vMix I encounter this problem. Also when I try to close the program, it crash and I have to close it from the task manager. I'm using version 25.
If anyone can tell me what these two problems could be.
Thank you
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Rank: Newbie
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Joined: 12/27/2024(UTC) Posts: 1
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"Hi, I have the same problem and hope someone can solve it. It's so frustrating!"
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Rank: Newbie
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Joined: 12/29/2024(UTC) Posts: 2 Location: Verona
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I also find myself with the same problem. I have tried installing both Windows 11 Pro, and Windows 11 LTSC, but both have the same problem.
Audio doesn't work, a permission error is displayed on the mixer, but I can't get audio out except in the case described above, checking the device, or keeping Resolume open.
With windows 10, same computer, the problem does not occur.
What can I do?
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Rank: Advanced Member
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Joined: 12/24/2021(UTC) Posts: 566  Location: athens Thanks: 138 times
Was thanked: 78 time(s) in 74 post(s)
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Originally Posted by: lor.cab  .
With windows 10, same computer, the problem does not occur.
What can I do? Have you upgraded in Vmix 27 or if you have Vmix 26 at version 26.0.0.46 or vmix 25 latest availiable version that gives you? Im asking because other versions in Windows 11 before Vmix 27 and in vmix 25/26 before the latest of each give some audio problems
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Rank: Advanced Member
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Joined: 4/23/2017(UTC) Posts: 1,243  Location: Germany Thanks: 3 times
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Make sure you use the right output device in vmix settings. Don't use the windows standard as this can change by plugging audio devices in or by other software. Also check the windows volume mixer.
I had the issue that a USB headset was always plugged in but windows for some reason counted up an integer at the end when restarted. So from "headphone" windows renamed the device to "headphone1" and vMix was still set to headphone and thus no sound output as the headphone was not existing in windows at all as it was renamed to headphone1. When selecting headphone1 in vMix audio came back after vMix restart.
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Rank: Newbie
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Joined: 12/29/2024(UTC) Posts: 2 Location: Verona
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Originally Posted by: nikosman88 Originally Posted by: lor.cab .
With windows 10, same computer, the problem does not occur.
What can I do? Have you upgraded in Vmix 27 or if you have Vmix 26 at version 26.0.0.46 or vmix 25 latest availiable version that gives you? Im asking because other versions in Windows 11 before Vmix 27 and in vmix 25/26 before the latest of each give some audio problems ok thank you! So the only thing I can do is update vmix then? The problem occurs with windows 11 with al 24H2 version. I will try to upgrade and accordingly buy the upgrade package of old licenses.
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Rank: Advanced Member
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Joined: 11/15/2021(UTC) Posts: 78 Thanks: 8 times
Was thanked: 10 time(s) in 8 post(s)
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Very suspicious.
3 Italian guys reported the same problem within a few days.
It would be interesting to find the common ground.
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Rank: Newbie
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Joined: 1/21/2025(UTC) Posts: 1  Location: China
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I think this problem exists in the 24H2 version of Windows, I have two computers, one Win10 system and one Win11 system, both pushed a system upgrade to the 24H2 version last month, and I have encountered this problem since the upgrade. After I downgraded one of the computers back to 23H2 this issue was resolved.
Unfortunately, since the other commonly used computer has been upgraded for more than 10 days since then, it's not possible to just roll back to version 23H2, due to too many apps and data not wanting to reinstall the system.
So still hoping to see if Vmix can avoid this problem with subsequent version updates to achieve compatibility with 24H2 systems.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,156 Location: Gold Coast, Australia Was thanked: 4370 time(s) in 1536 post(s)
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Those experiencing audio issues with the latest release (27) should contact vMix support directly: https://www.vmix.com/contact-us.aspxSo far the only reports here are for very old versions of vMix that do not support Windows 11.
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