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A lot of freezes on camera inputs
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Hello.
I need your advice.
I have a problem with vMix update from 25 to 26 or 27 versions.
A little about my PC with vMix software:
OS: Windows 10 with latest update
vMix: 25
Motherboard: ROG STRIX X299-E GAMING II
CPU: I9 10980XE
RAM: 32 Gb
GCard: NVIDIA RTX A4000 (latest driver).
Capture cards: 2 pc. Decklink Duo 2. 7 camera inputs (1080p50) and 1 output (1080p50)
In this configuration vMix work fine. I decided to update my vMix to 26 version (or 27) . When update was complete I loaded previous vmix preset, which worked perfect on 25 version of vmix, on 26 I have had a lot of freezes on camera inputs. After that I rollback vmix to ver.25 and all camera inputs work without freezes.
What can be wrong? What the difference between those versions?
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Joined: 2/27/2024(UTC) Posts: 2  Location: Brazil
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Same issue here on the 27th version. All my input cameras Decklink are Freezing in this version all the time.
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Rank: Advanced Member
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Joined: 11/14/2012(UTC) Posts: 261 Location: Finland Thanks: 118 times
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Originally Posted by: SerVag  Hello.
I need your advice.
I have a problem with vMix update from 25 to 26 or 27 versions.
A little about my PC with vMix software:
OS: Windows 10 with latest update
vMix: 25
Motherboard: ROG STRIX X299-E GAMING II
CPU: I9 10980XE
RAM: 32 Gb
GCard: NVIDIA RTX A4000 (latest driver).
Capture cards: 2 pc. Decklink Duo 2. 7 camera inputs (1080p50) and 1 output (1080p50)
In this configuration vMix work fine. I decided to update my vMix to 26 version (or 27) . When update was complete I loaded previous vmix preset, which worked perfect on 25 version of vmix, on 26 I have had a lot of freezes on camera inputs. After that I rollback vmix to ver.25 and all camera inputs work without freezes.
What can be wrong? What the difference between those versions? What version of the BMD Desktop Video do you have installed? 12.8.1?
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Rank: Advanced Member
Groups: Registered
Joined: 11/14/2012(UTC) Posts: 261 Location: Finland Thanks: 118 times
Was thanked: 15 time(s) in 13 post(s)
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Originally Posted by: Radio Tupi Same issue here on the 27th version. All my input cameras Decklink are Freezing in this version all the time. Please tell about your hardware. vMix Project settings etc!
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Rank: Newbie
Groups: Registered
Joined: 2/27/2024(UTC) Posts: 2 Location: Brazil
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Originally Posted by: jet
What version of the BMD Desktop Video do you have installed? 12.8.1?
Yes. BMD Desktop Video 12.8.1 vMix 27.0.0.69 MOBO: Z490 VISION G CPU: i7-10700F RAM: 16gb GPU: NVIDIA GeForce RTX 2060 Caputure: DeckLink 4K Extreme and DeckLink Quad 2 vMix 25 before working perfectly. No Freezing.
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Rank: Advanced Member
Groups: Registered
Joined: 11/14/2012(UTC) Posts: 261 Location: Finland Thanks: 118 times
Was thanked: 15 time(s) in 13 post(s)
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Originally Posted by: Radio Tupi Originally Posted by: jet
What version of the BMD Desktop Video do you have installed? 12.8.1?
Yes. BMD Desktop Video 12.8.1 vMix 27.0.0.69 MOBO: Z490 VISION G CPU: i7-10700F RAM: 16gb GPU: NVIDIA GeForce RTX 2060 Caputure: DeckLink 4K Extreme and DeckLink Quad 2 vMix 25 before working perfectly. No Freezing. vMix Project settings? (resolution and frame rate? This info you can find from Settings/Display/->Master Frame Rate and Output Size)
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Rank: Member
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Joined: 4/4/2020(UTC) Posts: 16 Thanks: 5 times
Was thanked: 1 time(s) in 1 post(s)
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vmix project settings is 1080p50.
BMD Desktop Video - 12.8.1
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Rank: Newbie
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Joined: 11/13/2018(UTC)
Posts: 6
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Have the same problem, my decklink is guaranteed to freeze after 10-20 seconds of receiving image
Decklink is connected with Sonnet SE1 thunderbolt dock (BMD Desktop video 14.1, vMix 26.0.0.45)
My other decklink card which sits in my PC (BMD Desktop video 11.4, vMix 26.0.0.45) work perfectly fine.
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