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SerVag  
#1 Posted : Saturday, February 24, 2024 6:57:22 AM(UTC)
SerVag

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Hello.

I need your advice.

I have a problem with vMix update from 25 to 26 or 27 versions.

A little about my PC with vMix software:

OS: Windows 10 with latest update

vMix: 25

Motherboard: ROG STRIX X299-E GAMING II

CPU: I9 10980XE

RAM: 32 Gb

GCard: NVIDIA RTX A4000 (latest driver).

Capture cards: 2 pc. Decklink Duo 2. 7 camera inputs (1080p50) and 1 output (1080p50)



In this configuration vMix work fine. I decided to update my vMix to 26 version (or 27) . When update was complete I loaded previous vmix preset, which worked perfect on 25 version of vmix, on 26 I have had a lot of freezes on camera inputs. After that I rollback vmix to ver.25 and all camera inputs work without freezes.



What can be wrong? What the difference between those versions?
Radio Tupi  
#2 Posted : Tuesday, February 27, 2024 3:39:57 AM(UTC)
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Same issue here on the 27th version. All my input cameras Decklink are Freezing in this version all the time.
jet  
#3 Posted : Tuesday, February 27, 2024 4:36:52 AM(UTC)
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Originally Posted by: SerVag Go to Quoted Post
Hello.

I need your advice.

I have a problem with vMix update from 25 to 26 or 27 versions.

A little about my PC with vMix software:

OS: Windows 10 with latest update

vMix: 25

Motherboard: ROG STRIX X299-E GAMING II

CPU: I9 10980XE

RAM: 32 Gb

GCard: NVIDIA RTX A4000 (latest driver).

Capture cards: 2 pc. Decklink Duo 2. 7 camera inputs (1080p50) and 1 output (1080p50)



In this configuration vMix work fine. I decided to update my vMix to 26 version (or 27) . When update was complete I loaded previous vmix preset, which worked perfect on 25 version of vmix, on 26 I have had a lot of freezes on camera inputs. After that I rollback vmix to ver.25 and all camera inputs work without freezes.



What can be wrong? What the difference between those versions?



What version of the BMD Desktop Video do you have installed? 12.8.1?


jet  
#4 Posted : Tuesday, February 27, 2024 4:38:38 AM(UTC)
jet

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Originally Posted by: Radio Tupi Go to Quoted Post
Same issue here on the 27th version. All my input cameras Decklink are Freezing in this version all the time.


Please tell about your hardware. vMix Project settings etc!
Radio Tupi  
#5 Posted : Tuesday, February 27, 2024 4:55:25 AM(UTC)
Radio Tupi

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Originally Posted by: jet Go to Quoted Post


What version of the BMD Desktop Video do you have installed? 12.8.1?



Yes.
BMD Desktop Video 12.8.1
vMix 27.0.0.69

MOBO: Z490 VISION G
CPU: i7-10700F
RAM: 16gb
GPU: NVIDIA GeForce RTX 2060

Caputure: DeckLink 4K Extreme and DeckLink Quad 2

vMix 25 before working perfectly. No Freezing.
jet  
#6 Posted : Tuesday, February 27, 2024 6:31:03 AM(UTC)
jet

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Originally Posted by: Radio Tupi Go to Quoted Post
Originally Posted by: jet Go to Quoted Post


What version of the BMD Desktop Video do you have installed? 12.8.1?



Yes.
BMD Desktop Video 12.8.1
vMix 27.0.0.69

MOBO: Z490 VISION G
CPU: i7-10700F
RAM: 16gb
GPU: NVIDIA GeForce RTX 2060

Caputure: DeckLink 4K Extreme and DeckLink Quad 2

vMix 25 before working perfectly. No Freezing.


vMix Project settings? (resolution and frame rate? This info you can find from Settings/Display/->Master Frame Rate and Output Size)
SerVag  
#7 Posted : Thursday, February 29, 2024 6:51:40 AM(UTC)
SerVag

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vmix project settings is 1080p50.
BMD Desktop Video - 12.8.1
kokopudja  
#8 Posted : Thursday, July 25, 2024 1:44:43 PM(UTC)
kokopudja

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Have the same problem, my decklink is guaranteed to freeze after 10-20 seconds of receiving image
Decklink is connected with Sonnet SE1 thunderbolt dock (BMD Desktop video 14.1, vMix 26.0.0.45)

My other decklink card which sits in my PC (BMD Desktop video 11.4, vMix 26.0.0.45) work perfectly fine.
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