vMix Forums
»
General
»
General Discussion
»
Master audio not sending to Zoom audio in
Rank: Newbie
Groups: Registered
Joined: 5/4/2024(UTC) Posts: 3 Location: Lake Arrowhead, CA
|
All sources of audio are going to the master audio (verified using headphones) but I must have forgotten to tick something to send the master audio to Zoom. What did I forget?
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 2/18/2014(UTC) Posts: 1,838 Location: Stockholm
Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 3/26/2017(UTC) Posts: 23
Was thanked: 3 time(s) in 2 post(s)
|
I have the same problem I'm running vMix 27.0.0.75 x64 After updating (recently) to 27.0.0.75 my Zoom Callers are unable to hear the master output. Here are my settings (which havent changed): and the new feature for scene settings show Isolated, Mixed or shared. I have tried all three and the call participants are not hearing the mater output.
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 2/7/2024(UTC) Posts: 72 Thanks: 7 times Was thanked: 5 time(s) in 5 post(s)
|
To clarify something, the isolated/mixed audio menu relates to the audio coming FROM Zoom, not the audio going TO Zoom...so that shouldn't be a factor. Otherwise your settings look good to me
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 2/7/2024(UTC) Posts: 72 Thanks: 7 times Was thanked: 5 time(s) in 5 post(s)
|
I think it's also worth rethinking your routing, unless you have a specific reason to use the master output as the return audio feed...I started down that path and used Bus B for my stream output, but started running into logistical issues. You SHOULD be able to use master as the return feed, but I'm just saying it may cause you other problems anyway, and maybe it fixes your issue to use a Bus as the return audio feed.
|
|
|
|
Rank: Newbie
Groups: Registered
Joined: 5/4/2024(UTC) Posts: 3 Location: Lake Arrowhead, CA
|
vMix 27.0.0.75 x64 does not seem to support Zoom webinars, our Zoom number doesn't show up even after doing a refresh. I checked our settings using your advice but didn't seem to resolve the problem.
The Zoom audio input options do not show something like vMix audio, or vMix Master, or anything else that would include all the inputs in the Master bus. The only thing close is Webcam 1 (NDI Webcam audio).
At this point, I cannot use our microphone audio coming in over NDI from our PTZ camera that is part of our Master audio.
Do you think that the new version, 27.0.0.76 will correct this?
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 10/31/2020(UTC) Posts: 158 Thanks: 3 times Was thanked: 33 time(s) in 33 post(s)
|
It sounds like you're looking in the settings on a locally running copy of Zoom. That really has nothing to do with what vMix is using to connect to Zoom. You don't even need Zoom installed on your vMix computer to use Zoom in vMix.
In addition to the previous suggestions, one more thing to check is right-click the Zoom input in vMix, go to Meeting Settings, and make sure "mute self" is not checked.
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 2/7/2024(UTC) Posts: 72 Thanks: 7 times Was thanked: 5 time(s) in 5 post(s)
|
Originally Posted by: Dale Johnstone vMix 27.0.0.75 x64 does not seem to support Zoom webinars, our Zoom number doesn't show up even after doing a refresh. I checked our settings using your advice but didn't seem to resolve the problem.
The Zoom audio input options do not show something like vMix audio, or vMix Master, or anything else that would include all the inputs in the Master bus. The only thing close is Webcam 1 (NDI Webcam audio).
At this point, I cannot use our microphone audio coming in over NDI from our PTZ camera that is part of our Master audio.
Do you think that the new version, 27.0.0.76 will correct this? It is possible that vMix Zoom plugin wouldn't work with webinars, as that is a different product than Meetings and behaves a little differently. I would verify that I was able to get vMix's audio into a Zoom Meeting first. Is that working? Like the other user said, you don't go look for the audio output source of the vMix Zoom participant, it just joins and does it's thing. If it's working in a meeting, then I would look at what type of user vMix is coming in as. Zoom Webinars has a different setup where Guests can't unmute or turn video on, but Panelists can. So if vMix joins as a Guest it wouldn't be able to unmute unless you gave it special permission or promoted it to a panelist
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 3/7/2012(UTC) Posts: 2,642 Location: Canada Thanks: 33 times Was thanked: 506 time(s) in 475 post(s)
|
@ Dale Johnstone There is only superficial support for ZOOM Webinars and requires specific conditions: Originally Posted by: admin
There are also a couple of requirements that need to be met in order for it to work:
1. The Webinar must be a standard Zoom Meetings webinar. Events require different login methods and are not currently supported as a result. 2. The Zoom participant must be promoted by the Zoom host to Panelist. vMix will appear to be stuck on "connecting.." until the promotion occurs.
Martin vMix
|
|
|
|
Rank: Newbie
Groups: Registered
Joined: 5/4/2024(UTC) Posts: 3 Location: Lake Arrowhead, CA
|
I figured it out!
I needed to install a virtual cable to send the master audio to Zoom. The vMix knowledge base describes it: "Send a virtual audio output out of vMix using VB-Cable Virtual Audio Device."
I hope this helps someone else...
|
|
|
|
vMix Forums
»
General
»
General Discussion
»
Master audio not sending to Zoom audio in
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Important Information:
The vMix Forums uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close