logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Images in Data Source loading wrong orientation - User submitted images appearing sideways or upside down
Options
Go to last post Go to first unread
Previous Topic Next Topic
sirkendizzle  
#1 Posted : Thursday, February 1, 2024 11:26:38 AM(UTC)
sirkendizzle

Rank: Newbie

Groups ready for retrieval: Registered
Joined: 7/4/2021(UTC)
Posts: 2
Australia
Location: Melbourne
We have a show where users can submit their own photos using our Wix website and they appear on the livestream as a graphic in the bottom corner.
We use Wix for users to submit images, we then download the content as a CSV and clean up the data to create an Excel Spreadsheet for Vmix to read. This spreadsheet contains 3 columns: "Name", "Location", and "Photo" which is a URL string pointing to the location of the image

In GT we have a placeholder image for "Photo", along with a "Name" title and a "Location" Title. The data pulls into a title correctly for about 50% of images, however for some reason, a lot of the images get pulled into the graphic either on their side or upside down. When I view the images via their direct URL they are all the correct orientation, and when I get Excel to pull the images into a cell they also appear in the correct orientation, however when they get pulled via Data Sources into the title, heaps of them are the wrong way up.

Does anybody have any ideas on how I could fix this? Either a way to view/assign/pull orientation data correctly?
Thanks so much! Correct.png (36kb) downloaded 0 time(s). Incorrrect.png (56kb) downloaded 0 time(s).
Back to top
WWW

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
IceStream  
#2 Posted : Thursday, February 1, 2024 6:30:05 PM(UTC)
IceStream

Rank: Advanced Member

Groups: Registered
Joined: 3/7/2012(UTC)
Posts: 2,636
Man
Location: Canada

Thanks: 33 times
Was thanked: 506 time(s) in 475 post(s)
@ sirkendizzle

Unfortunately, GT Titles cannot read or interpret supplementary rotation meta data in image files and as a result they will display in the original orientation that they were created in.
The only solution is to edit the file with appropriate software (like Photoshop for instance) and re-save the image with the "correct" orientation.
A possible workaround for your situation may be to create alternate GT Tiles with pre-rotated Image files (90°/180°/270°) to accommodate the different orientations of graphics you receive.


Ice
Back to top
WWW
doggy  
#3 Posted : Thursday, February 1, 2024 11:15:43 PM(UTC)
doggy

Rank: Advanced Member

Groups: Registered
Joined: 12/27/2012(UTC)
Posts: 5,216
Belgium
Location: Belgium

Thanks: 291 times
Was thanked: 955 time(s) in 790 post(s)
An option is to create the title with multiple holders for the same image but each with different rotation and select the correct one using pages ( hidden/visible according to selected page).
not perfect but quickest way to correct visually
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.100 seconds.