I finished adding shortcuts for all of our esports broadcast scenes. Everything worked beautifully. I shut down the computer and returned the next day. The stream deck is set to auto-start on computer startup and did so. I launched vMix and the stream deck thumb nails stayed checkerboard instead of showing our live preview. Pressing the stream deck buttons brings up a yellow triangle which is supposed to indicate no connection to the shortcut. In vMixl, when I click "find" while setting up a new shortcut, the button push changes nothing. It seems vMix is not recognizing the stream deck. I found a post somewhere that suggested reverting the stream deck back to version 5.3.3. This changed nothing. Any ideas?

Happens to me from time to time. No big deal, the vMix computer simply had a brain fart with the little ones and zeros getting confused. Simply close vMix and restart your computer and relaunch vMix. I’m in the habit of closing vMix and restarting my computer every so often. This way the computer memory gets refreshed. I do it first thing when I sit down way before the show starts. Of course I also backup and save all my vMix settings both as a bundle and as a preset file any time I make any changes. That way I’m opening the latest show settings.

Another thing I do way before show time is to do a little fax where I press a few Stream Deck buttons to make sure it’s communicating with vMix. If I see a yellow triangle, I still have plenty of time to restart.

Of course you can always stop the automatic shutdown and restart and just do it manually.