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Gt Title not updating - Gt Title not updating
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juankmin  
#1 Posted : Saturday, May 20, 2023 2:28:32 AM(UTC)
juankmin

Rank: Newbie

Groups: Registered
Joined: 5/20/2023(UTC)
Posts: 1
Colombia
Hi, I have some titles I created and are linked to an Excel spreadsheet to change, names, colors, and images, it works great most of the time but from time to time the Title doesn't updates anymore, I reload the input in vMix and my title goes back to the Original data of the title.
When I check the title editor I can see that the Data is OK, the Datasource is working, but even if the title editor has the correct data the graphic title is not refreshing.
I try reloading the input, and changing some data in Excel and nothing works, then, suddenly after a couple of minutes, it works again without me doing anything.
Has it ever happened to you?
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jip  
#2 Posted : Friday, June 2, 2023 5:36:53 AM(UTC)
jip

Rank: Advanced Member

Groups: Registered
Joined: 7/23/2013(UTC)
Posts: 117
Estonia
Location: North

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I recently ran likely in the same issue.
I sent a bug report to vMix support and they instructed to capture a video with the phone of the problem when it occurs. Based on the diagnostics data I sent directly from vMix settings they pointed out some CPU overload conditions. However, it's hard to see the connection with random GT title problem and CPU overload.

Did you check whether the correct data is visible through XML API?
In my case XML API showed the correct updated title contents, and also with title editor, but actual graphics were "frozen".
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