Rank: Newbie
Groups: Registered
Joined: 8/14/2020(UTC) Posts: 3
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I just updated to vMix 24.0.0.72 and I'm getting a "Loading Preset" box that stays there for several minutes and then I get a "Your device ran into a problem window". I eventually get a message about mz0380.64.sys
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Rank: Member
Groups: Registered
Joined: 9/22/2021(UTC) Posts: 10
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Hi,
I know this is an old post, but same here, vMix is stuck at Loading Preset forever.
Thing is : - Only one preset is doing this - This preset is opening as normal on my other PC - My other presets opening as normal on both PCs
Did you manage to find a way ?
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Rank: Advanced Member
Groups: Registered
Joined: 2/18/2014(UTC) Posts: 1,837 Location: Stockholm
Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)
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Might be an Input (e.g. Audio Input) that requires a driver not functioning (well) on the PC with the issue. Try opening the Preset and de-select Inputs that potentially might cause the issue.
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Rank: Member
Groups: Registered
Joined: 9/22/2021(UTC) Posts: 10
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Originally Posted by: richardgatarski Might be an Input (e.g. Audio Input) that requires a driver not functioning (well) on the PC with the issue. Try opening the Preset and de-select Inputs that potentially might cause the issue. For my case, you were right. Even if not having any error message, inputs with a large video file was causing it. This may explain why a more powerful computer was able to open the preset. I compressed these video files and it's ok now.
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