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codylpatterson  
#1 Posted : Monday, January 31, 2022 3:54:24 AM(UTC)
codylpatterson

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I just updated to vMix 24.0.0.72 and I'm getting a "Loading Preset" box that stays there for several minutes and then I get a "Your device ran into a problem window". I eventually get a message about mz0380.64.sys
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ptnrs  
#2 Posted : Thursday, October 13, 2022 11:01:35 PM(UTC)
ptnrs

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France
Hi,

I know this is an old post, but same here, vMix is stuck at Loading Preset forever.

Thing is :
- Only one preset is doing this
- This preset is opening as normal on my other PC
- My other presets opening as normal on both PCs

Did you manage to find a way ?
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richardgatarski  
#3 Posted : Friday, October 14, 2022 1:02:10 AM(UTC)
richardgatarski

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Might be an Input (e.g. Audio Input) that requires a driver not functioning (well) on the PC with the issue.
Try opening the Preset and de-select Inputs that potentially might cause the issue.
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ptnrs  
#4 Posted : Friday, October 14, 2022 1:17:14 AM(UTC)
ptnrs

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France
Originally Posted by: richardgatarski Go to Quoted Post
Might be an Input (e.g. Audio Input) that requires a driver not functioning (well) on the PC with the issue.
Try opening the Preset and de-select Inputs that potentially might cause the issue.


For my case, you were right.
Even if not having any error message, inputs with a large video file was causing it. This may explain why a more powerful computer was able to open the preset.
I compressed these video files and it's ok now.
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