No audio when adding Zoom Call to vMix - No return audio when adding Zoom Call to vMix Options  Watch this topic  Print this topic » Normal Threaded

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RUCTech		#1 Posted : Tuesday, April 19, 2022 5:15:19 AM(UTC)
Rank: Newbie Groups: Registered Joined: 4/19/2022(UTC) Posts: 3 Location: Maryland		We have followed the directions in the KnowledgeBase to add a Zoom call to vMix with return audio and video. https://www.vmix.com/kno...-return-video-and-audio. We have video with no problems, but cannot hear anyone on the Zoom call. We have tried any number of different configurations to try and get it to work, but to no avail.
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gpdipalmerahtimur		#2 Posted : Wednesday, April 20, 2022 11:12:20 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 6/5/2020(UTC) Posts: 91 Location: Jakarta Thanks: 17 times Was thanked: 5 time(s) in 3 post(s)		Originally Posted by: RUCTech We have followed the directions in the KnowledgeBase to add a Zoom call to vMix with return audio and video. https://www.vmix.com/kno...-return-video-and-audio. We have video with no problems, but cannot hear anyone on the Zoom call. We have tried any number of different configurations to try and get it to work, but to no avail. Hi RUCTech, Can you please clarify your setup to us? Is it 1 / 2 PC setup? How did you send the ZOOM Audio back to vMix? Thanks in advance.
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RUCTech		#3 Posted : Thursday, April 21, 2022 1:18:09 AM(UTC)
Rank: Newbie Groups: Registered Joined: 4/19/2022(UTC) Posts: 3 Location: Maryland		We are using 2 PCs connected with vMix desktop Capture and NDI Webcam Input. and the problem is that we are not getting the Zoom audio back into vMix.
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jpetrie		#4 Posted : Thursday, April 21, 2022 4:53:38 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 6/27/2021(UTC) Posts: 43 Thanks: 50 times Was thanked: 4 time(s) in 4 post(s)		Where is Windows listening? Where is vMix listening?
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gpdipalmerahtimur		#5 Posted : Friday, April 22, 2022 3:57:13 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 6/5/2020(UTC) Posts: 91 Location: Jakarta Thanks: 17 times Was thanked: 5 time(s) in 3 post(s)		Hi RUCTech, Can you see ZOOM Screen in any Input of vMix? If you can see it, try to check if the Audio is enabled and it received Signal from ZOOM PC.
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RUCTech		#6 Posted : Friday, April 22, 2022 9:24:33 PM(UTC)
Rank: Newbie Groups: Registered Joined: 4/19/2022(UTC) Posts: 3 Location: Maryland		We can see the Zoom screen in vMix as an input. We have enabled the audio for that input, but are still unable to hear anyone on Zoom.
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Salvatore		#7 Posted : Saturday, April 23, 2022 4:54:55 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/15/2021(UTC) Posts: 72 Thanks: 8 times Was thanked: 9 time(s) in 7 post(s)		Check Step 6 from the KnowledgeBase https://www.vmix.com/kno...-return-video-and-audio. check if your Zoom PC send Audio via ndi: Close vmix and open the ndi Monitor from NDI-Tools to check the Audio. If Audio don’t works with ndi Monitor the issue is on your Zoom pc. Else Check your Audio Routing on vmix
1 user thanked Salvatore for this useful post.		jpetrie on 4/27/2022(UTC)
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