vMix - Live Production Software
Live Production Software Forums       www.vmix.com
Welcome Guest Search | Active Topics | Log In | Register

Tag as favorite
RTSP connection errors after latest update
V-G
#1 Posted : Tuesday, 13 February 2018 4:32:39 PM
Rank: Newbie

Medals:

Groups: Registered
Joined: 13/02/2018
Posts: 2

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
On the latest version of VMIX, there are errors with RTSP connection to network ptz cameras. Every few minutes there is a connection lost error message and the there is a frozen frame from a camera until in reconnects after a few minutes.

Is there any known issue with RTSP?
Thank you.
admin
#2 Posted : Tuesday, 13 February 2018 4:47:59 PM
Rank: Administration

Medals:

Groups: Administrators
Joined: 12/01/2010
Posts: 3,781
Location: Gold Coast, Australia

Thanks: 0 times
Was thanked: 1822 time(s) in 871 post(s)
Hi,

There haven't been any changes to RTSP support in vMix in quite some time.
Based on the error message it sounds like the camera is disconnecting perhaps due to a network issue of some kind.

If you can drop us an email to info@vmix.com.au with a support report ( go to Settings -> About and click Send Support Report)
we can confirm if this is the case.

Regards,

Martin
vMix
V-G
#3 Posted : Tuesday, 13 February 2018 5:05:23 PM
Rank: Newbie

Medals:

Groups: Registered
Joined: 13/02/2018
Posts: 2

Thanks: 0 times
Was thanked: 0 time(s) in 0 post(s)
admin wrote:
Hi,

There haven't been any changes to RTSP support in vMix in quite some time.
Based on the error message it sounds like the camera is disconnecting perhaps due to a network issue of some kind.

If you can drop us an email to info@vmix.com.au with a support report ( go to Settings -> About and click Send Support Report)
we can confirm if this is the case.

Regards,

Martin
vMix


Thank you Martin, I will write to the support team.

Also, when the cameras (we have 3 of them) disconnect, sometimes one sometimes two, on the manufacturers software there is no issue and no disconnections and the video stream is good.
Users browsing this topic
Guest
Tag as favorite
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

YAFPro Theme Created by Jaben Cargman (Tiny Gecko)
Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.040 seconds.