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vMix 17 crash on launch *FIXED*
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mjgraves  
#1 Posted : Saturday, August 27, 2016 6:13:59 PM(UTC)
mjgraves

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Hi All,

It appears that I've upset my vMix system. It's been running well for over a year. No changes in hardware. Used every week.

Today I decided to tinker with setting some very small project sizes. It seemed to work fine when I selected 320 x 240p.

When I selected the smallest stream dimensions (160 x 120 px I think) the app collapsed. Since then when I try to start it it crashes issuing an error message "Out of video memory."

UserPostedImage

I've uninstalled. Reinstalled. Uninstalled again. Rebooted. Cleaned the registry. Cleared the application data. Rebooted. Installed anew, re-entering my license that time.

It still won't start.

Can someone tell me how to restore the app to a useful state?

Many thanks,

Michael

P.S. - it was working perfectly just a couple of hours before I decided to tinker.
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mjgraves  
#2 Posted : Saturday, August 27, 2016 6:21:12 PM(UTC)
mjgraves

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Here's are the most recent startup logs:

========================================
17.0.0.107 - Startup - 8/26/2016 5:10:19 PM
========================================
SlimDX.Direct3D9.Direct3D9Exception: D3DERR_OUTOFVIDEOMEMORY: Out of video memory (-2005532292)
at SlimDX.Result.Throw[T](Object dataKey, Object dataValue)
at SlimDX.Result.Record[T](Int32 hr, Boolean failed, Object dataKey, Object dataValue)
at SlimDX.Result.Record[T](Int32 hr, Object dataKey, Object dataValue)
at SlimDX.Direct3D9.Surface.CreateOffscreenPlain(Device device, Int32 width, Int32 height, Format format, Pool pool)
at mm.f(Size a)
at mm.s(Size a)
at mm..ctor(Device a, Size a, Color a, Color a, Color a, MultiViewLayout a)
at na.a..ctor(MultiViewLayout a)
at na..ctor(ContextMenuStrip a, ContextMenuStrip a, ContextMenuStrip a)
at gzzzzzu.s(frmmain a)
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mjgraves  
#3 Posted : Saturday, August 27, 2016 6:58:35 PM(UTC)
mjgraves

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Solved!

I had to delete the contents of:

c:\Users\mjgraves\AppData\Local\StudioCoast_Pty_Ltd\vMix64.exe_Url_5l40qvre1y15spmggwt1gelpnmwemdfj\17.0.0.107

Which restored the defaults and allowed the app to load normally.
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