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Markley  
#1 Posted : Thursday, July 28, 2016 9:55:03 PM(UTC)
Markley

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Hello. I used vMIX on my windows 8.1 but today, I've upgraded if to the last (10) of windows. But now I want to use my vMX, when i lunch the software an try to use it by reating a play list, I hear correctly the files but i can see anything. Please, help me know how can I fix this problem. My vMIX version i 15.0.0.74. Thank you!
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JimJacobs  
#2 Posted : Thursday, July 28, 2016 10:06:41 PM(UTC)
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Could be several things here. What video adapter and or capture card are you using? Check to make sure you've got the latest drivers installed for both.
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IceStream  
#3 Posted : Friday, July 29, 2016 9:10:37 AM(UTC)
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@ Markley

Do the files play in other apps?
Maybe related to GeorgeR's issues earlier this year:

http://forums.vmix.com/d....aspx?g=posts&t=6395



Ice
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sinc747  
#4 Posted : Friday, July 29, 2016 12:10:45 PM(UTC)
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@ Markley

I agree with Jim. I would start by making sure that the drivers for my video card were up to date. Visit your graphics card manufacture's website and look for the Support section to download the latest driver.

Don't assume that Windows 10 will get the latest driver for you.

Good luck. Let us know how it goes.

- Tom
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