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ImprovePhotography  
#1 Posted : Saturday, December 15, 2012 7:13:09 PM(UTC)
ImprovePhotography

Rank: Newbie

Groups: Registered
Joined: 11/30/2012(UTC)
Posts: 3
Location: Caldwell, Idaho
We cannot hear the built-in audio through the HDMI input capture. I can see the video perfectly coming through, but I cannot get the audio to come through.

It was working great and then it just randomly stopped. And this was before I updated the software to the latest one - even since updating, still not able to get it working again.

I have tried:
Restarting the computer
Changing cameras
Running audio through different capture source
Updating vMix software
Re-adding inputs

The only audio I can hear are from the short video files I've added. But nothing from my video capture sources.

Please help! vMix has made my life so much easier...
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admin  
#2 Posted : Sunday, December 16, 2012 12:00:19 AM(UTC)
admin

Rank: Administration

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Joined: 1/13/2010(UTC)
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Man
Location: Gold Coast, Australia

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Hi,

Could you let me know what HDMI capture card you are using and what settings are selected in the Add Input -> Capture window?

Thanks,

Martin
vMix
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ImprovePhotography  
#3 Posted : Tuesday, December 18, 2012 3:17:34 PM(UTC)
ImprovePhotography

Rank: Newbie

Groups: Registered
Joined: 11/30/2012(UTC)
Posts: 3
Location: Caldwell, Idaho
admin wrote:
Hi,

Could you let me know what HDMI capture card you are using and what settings are selected in the Add Input -> Capture window?

Thanks,

Martin
vMix


We are using the AverMedia capture cards running HDMI into them. However, we made a mistake and opened the 32-bit version of the software. When we realized this and opened the 64-bit version, everything seemed to work like it was suppose to.

Interesting that would be the case... but our problem seems to have been fixed. Thanks for following up!
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