Hi all,

I hope you can help me with this problem. I have two streams: Broadcast and Special. They both have exactly the same settings in vMix and on MetaCDN (streaming service) except for the "FMS URL Stream 1" data. The vMix program streams on the Broadcast stream perfectly. I then change to the Special settings I've input in the Streaming dropdown, and try to stream, and I get a "Server error: Connection failed" pop-up box.

I have gone through the instructions for streaming with vMix on the MetaCDN website; made no difference.

I have searched the web, searched this forum, and searched in MetaCDN support with no luck.

Perhaps you can help or point me to where help might be available. I expect I've done something stupid, but since it works fine on Broadcast I am at a loss.

Much appreciated,
Brett

Configuration:

Mac Pro tower 2.8 GHz Quad-Core Intel Xeon, 12GB Ram running Windows 7.
ATI Radeon HD 5770.
vMix trial.
MetaCDN (StreamShark) streaming service (which to date we are happy with)

Error message in Pop Up box after pressing the Stream button:

Streaming
9rtmp @ 01cb13600 Server error: Connection failed.
rtmp://publish.live.metacdn.com/2050C7/bdvnokxon"/special2_1660?33333adbe-live-event=special2_: Unknown error occurred

FFMPEG.Exited
ffmpeg version 2.8.git Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.8.1 (rev2, Built by MinGW-W64 project)
configuration: --enable-gpl --enable-version3 --enable-libx264 --enable-zlib --enable-libfaac --enable-nonfree --cpu=i686 --enable-nvenc
libavutil 55. 2.100 / 55. 2.100
libavcodec 57. 3.100 / 57. 3.100
libavformat 57. 2.100 / 57. 2.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 9.100 / 6. 9.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.100 / 2. 0.100
libpostproc 54. 0.100 / 54. 0.100
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, dshow, from 'video=vMix Video:audio=vMix Audio':
Duration: N/A, start: 121.667000, bitrate: 1536 kb/s
Stream #0:0: Video: rawvideo (UYVY / 0x59565955), uyvy422, 720x480, 25 tbr, 10000k tbn, 25 tbc
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
[tcp @ 01cae460] TCP Buffer has been set to 6571008 bytes
[rtmp @ 01cb1360] Unknown connect error (unsupported authentication method?)
[rtmp @ 01cb1360] Server error: Connection failed.
rtmp://publish.live.metacdn.com/2050C7/bdvnokxon''/special2_1660?33333&adbe-live-event=special2_: Unknown error occurred