Hi

I just purchased a SC510N4 HDMI capture card from Yuan.

My PC was working perfectly and then I put in the Yuan card. When I went to start my PC it then just got stuck on a black screen and I couldn't even load windows. I then persevered and could only get windows to load if I removed the black magic card. Having all three cards install caused the black screen issue.

Once in windows I now have an issue where Windows 10 just randomly shuts down without warning. No stability at all. It happens almost immediately after adding an input to vmix too. So it has to have something to do with the yuan card as I have not had an issue until this point.

Here are the specs of my PC:

- Motherboard: x79 asus rampage vi black edition
- CPU: 2011 intel i7 3930k
- RAM: Corsair Dominator platinum 1600mhz (4x4gb)
- GPU: asus GTX 780 direct CUII
- Power supply: corsair axi1200
- Cooling: intel Aztec 120mm water cooler
- OS drive: Samsung Evo 120gb SSD x2 in raid 0
- Storage: WD black caviar 2TB
- 2 x Blackmagic Decklink Duo Cards

Any help would be greatly appreciated... has anyone else had an issue with the Yuan cards?

Cheers

Thanks Len56... I'll give it a try!

I'm just doing a complete Windows 10 re-install so I can start from scratch. It was a pretty new install anyway so not a big deal.

With the SC510N4 HDMI when I got it working before windows crashed, the preview window just showed HDCP when I had a Mac plugged in. Is that card HDCP compliant? Any way around that?

Thanks so much for that. I've installed a fresh version of windows and also the drivers.

So the problem appears to be that when I have all three of my capture cards installed (2 Decklink Duos and 1 Yuan HDMI) windows 10 doesn't want to load. It just goes through the motions of starting up and then a black screen before it gets into the login area.

Any thoughts at all?

Cheers

Thanks for the suggestion Len56.

If I have one Decklink Duo and Yuan card installed then my computer works fine. It's as soon as I put in the third card it just doesn't like it. So at least I've eliminated the Yuan issue as it appears to not matter about the combination of cards. It seems to be the number of cards.

I'll have a look at those windows settings as suggested. The issue being that when I get the error with 3 cards I can't actually get into Windows to check! ohhh you have to love computers!

Hi Len

I went with 2 duo's for price purposes only. In Australia the Quads are about $1300 and I managed to get two Duo's delivered for $600AUD. They were secondhand but they work perfectly. So It was just me saving money.

I have an update though.... The issue ended up being that I had all three cards in the large PCI-E slots and for some reason the computer didn't like it. As soon as I put one of my three cards in one of the smaller (shorter) PCI-E slots everything was fine. I have no explanation for this except all I can say is that the machine is working, cards are working and it is really stable.

So if anyone else experiences this, it could be a similar issue.

Thanks so much for your input... It's a great help to know people are there to support!

Cheers