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Mr. K  
#1 Posted : Thursday, May 24, 2012 12:35:41 PM(UTC)
Mr. K

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Location: Texas, USA

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Help! Please! I have to stream a Junior High graduation very soon. I thrilled with VMix's abilities but am not getting any audio in the recording the hard drive or in the live stream test. When the mixer is open, I can see a module for the recorder, but it does not have a slider. I am using XP on an HP 6000 with 4 mb RAM.

This is the last item on my checklist. Please help, so that I can look like a genius. (Well at least be a genius for finding VMix :)

Thanks,
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melody  
#2 Posted : Thursday, May 24, 2012 8:11:30 PM(UTC)
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hi mr. k,

1. what the recording settigs are you using for?
2. what device are you using for audio?

regards,
melody
www.espiritosanto.cc
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Mr. K  
#3 Posted : Thursday, May 24, 2012 8:25:00 PM(UTC)
Mr. K

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Melody,

Thanks for your help.

I believe that I have tried every possible combination for recording settings. I can see the meters move and hear audio on video clips, but can not get any sound on a recording or in a live stream test.

Currently I am using the on board sound of an HP6000. We're having to start on the absolute shoestring of a budget, but if a sound card is necessary, then it will happen?

I have searched for the vmix audio capture setting, but I'm not seeing it.

Is this an XP issue?
Is this an onboard sound issue?

I'm looking for a solution. I love what vMix can do, but I need to solve this one fairly quickly.

Thanks for your help again.
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melody  
#4 Posted : Friday, May 25, 2012 5:36:18 AM(UTC)
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i can provide my settings if it helps, its all working fine for me:

Video Settings:
- MPEG2
- 720x576
- PAL 25p or 50i
- 25Mb/s
- TS

Audio Settings:
- Onboard Realtek Stereo Line Input;
- 48000 hz 16bits Stereo;

*if you are using only one audio input, you need to associate that input to a video source (camera in my case), keep it enable and disable every other audio inputs from video sources.
*if you are using more than one audio input you need to associate them to the respective video sources and choose vMix Virtual Audio Capture as prefered audio source in recording and go Settings->Audio->Automatically Mix Audio (this feature must be ticked)
*for live stream, select the same audio device than you choose in vmix.

note: i think that your audio drivers are conexant Audio. make sure if your audio drivers are the latest. use the link below to update if is needed:

http://h10025.www1.hp.co...c=en&product=1842155

here`s some tutorial if you have troubles with Windows XP



hope it helps, regards,
melody
www.espiritosanto.cc
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ClementN  
#5 Posted : Wednesday, May 30, 2012 11:06:44 AM(UTC)
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Hello,


I had the same problem today ending with a recoding without audio.

Here are the facts:

- 3 Intensity Pro
- MPEG-2 (20 ms delay)
- recoding and streaming sound trough vMix Virtual Audio capture

Steps

1) We started the recorder and the external streamer (streaming trough FMLE).

2) The sound indicator was working properly on the main stream

3) We hear NO sound over internet live streaming

4) We stoped FMLE and changed the audio source from vMix to the windows mixer (without any success)thin

5) we changed back the audio source in FMLE to vMix Virtual Audio Capture and that FIXED the problem for the live streamed audio.

We did NOT changed anything for the recorder during this time, nor stopped it or restarted it.

This ended up with a recorded file without audio.

Any other information needed ?
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admin  
#6 Posted : Wednesday, May 30, 2012 11:48:17 AM(UTC)
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Hi,

A couple of questions to help me diagnose the issue:

1. Were you using the latest version of vMix 7.3.0.86?
2. What soundcard do you have?
3. Was anything plugged or unplugged from the soundcard (such as headphones) during the recording?

Thanks,

Martin
vMix
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ClementN  
#7 Posted : Wednesday, May 30, 2012 12:40:41 PM(UTC)
ClementN

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Hello Martin,


1. Yes. The version of vMix is 7.3.0.86 (with windows 7, 64)

2. We use a audio mixer ( Behringer Xenyx X2442USB ) having the USB output going directly into the vMix desktop

3. Nothing changed to the desktop during recording when it comes to audio (headphones, usb cable or other things).
As I said, we saw the audio indicator (in vMix main screen) working all the time during the recording.
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