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dossierp  
#1 Posted : Friday, May 9, 2025 3:36:04 AM(UTC)
dossierp

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Joined: 3/26/2025(UTC)
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Costa Rica
Location: San Jose

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Hello, since March 2025, we've been experiencing some strange issues with Vmix and the PCI Express capture cards. We started using USB capture cards, however, they also started to cause problems. The signal delay is horrible, and we thought it was the PCI cards. Then we installed an ATEM Mini Pro and the problem persisted. We then installed OBS and confirmed it wasn't the capture cards, but Vmix and Windows 11. Could someone from Vmix offer a solution? Thanks.
nikosman88  
#2 Posted : Friday, May 9, 2025 6:21:58 AM(UTC)
nikosman88

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Greece
Location: athens

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Hi. It has been advised for such problems like yours,to contact directly vmix support https://www.vmix.com/contact-us.aspx
Kayo33  
#3 Posted : Friday, May 9, 2025 11:45:58 PM(UTC)
Kayo33

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France

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Originally Posted by: dossierp Go to Quoted Post
Hello, since March 2025, we've been experiencing some strange issues with Vmix and the PCI Express capture cards. We started using USB capture cards, however, they also started to cause problems. The signal delay is horrible, and we thought it was the PCI cards. Then we installed an ATEM Mini Pro and the problem persisted. We then installed OBS and confirmed it wasn't the capture cards, but Vmix and Windows 11. Could someone from Vmix offer a solution? Thanks.


What is the hardware configuration?
What setup?
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