logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
DaveT  
#1 Posted : Friday, January 17, 2025 1:52:34 AM(UTC)
DaveT

Rank: Advanced Member

Groups: Registered
Joined: 4/28/2020(UTC)
Posts: 41
United States
Location: San Francisco

Was thanked: 6 time(s) in 5 post(s)
In the last couple of days we've had major issues with Chrome users connecting to VMIX Call. Chrome versions we can confirm this is happening on v132.0.6834.84 and v131.0.6778.265.

Version of Chrome this is NOT happening with.- 30.0.6723.70 (it works correctly)

Updating our version 130.0.6723.70 of Chrome to the latest version, we see the same behavior with it not working with VMIX Call.

This behavior happens on both the Mac and Windows versions of Chrome, it appears.

I am wondering if anyone is experiencing the same behavior...?

We see this issue on at least VMIX 27.0.0.89 and 27.0.0.84 (and 28.0.0.31). Windows 10 or Windows 11.

When some of our team tries using VMIX Call (advanced.vmixcall.com) using Chrome, the call gets stuck on "Sending our reply to initiate the call." in the VMIX Call Manager and the connection never occurs.

We have confirmed this issue with Macs (Apple Silicon) Windows. Only Chrome.

If we use Firefox, Safari, or Edge the call connects as expected, but other browsers tend to botch the available video and audio sources so Chrome is preferred.
admin  
#2 Posted : Friday, January 17, 2025 2:55:40 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,153
Man
Location: Gold Coast, Australia

Was thanked: 4349 time(s) in 1534 post(s)
Users browsing this topic
Guest (3)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.