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elPoohy  
#1 Posted : Saturday, November 23, 2024 4:53:11 AM(UTC)
elPoohy

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For at least one month or even more I can't force Zoom Plugin work in resolution higher than 360p.

On my laptop with vMix I use premium account. My host has premium account too. (And it's different account from mine.) I have stable 2Tb uplink. He has 1Tb uplink.

But anyway it's only show 360p. When he try to start screen sharing we have stable 1080p.

We both try to write to Zoom support. They sayed that everything is good at their side.
WaltG12  
#2 Posted : Saturday, November 23, 2024 7:50:20 AM(UTC)
WaltG12

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I believe the host's account is the relevant one.

Did the host--and you, for that matter, since you also have a Pro account--follow the instructions on the Zoom site to enable HD under Settings?

https://support.zoom.com...ysparm_article=KB0066166

UserPostedImage
mlatta  
#3 Posted : Saturday, November 23, 2024 8:42:56 AM(UTC)
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Also this portion is VERY important depending on the type of Zoom license the Host of the meeting has:

Requirements for HD video for meetings:

Standard HD (720p)

Pro, Business, Education, or Enterprise account

Full HD (1080p)

NEW --> Pro (with Zoom Events or Zoom Sessions license), Business, Education, or Enterprise account
Setting must be enabled by Zoom Support

This important information came from the same support article.

We have spoken about this topic quite length on the Zoom Test Kitchen YouTube Show.

This affects all Zoom integrated video switcher software including VMix.

Also, until further notice, depending on the agreement between VMix and Zoom going forward, there is a 30Mbps limit in place of total bandwidth that one copy of VMix can bring in from Zoom. So the more participant feeds (aka Zoom Inputs) you have in VMix, the bandwidth gets divided equally amongst all of them up to 30Mbps so you "may" not get 1080p quality for all of them if you hit that limit.
elPoohy  
#4 Posted : Saturday, November 23, 2024 9:06:03 AM(UTC)
elPoohy

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Posts: 10
Cyprus
Location: Germasogeia

Originally Posted by: WaltG12 Go to Quoted Post
I believe the host's account is the relevant one.

Did the host--and you, for that matter, since you also have a Pro account--follow the instructions on the Zoom site to enable HD under Settings?

https://support.zoom.com...ysparm_article=KB0066166

UserPostedImage



Thank you. I try to find out in docs.
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