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vMix Inputs Freezing During Live Stream (but video still plays)
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truevineministries  
#1 Posted : Wednesday, May 22, 2024 9:55:36 AM(UTC)
truevineministries

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Joined: 5/13/2017(UTC)
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Location: Brampton

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So, we usually have our live streams every Tuesday & Thursday, but as of recently in vMix only the inputs have been freezing on me, BUT, the video keeps playing and the live stream still runs. It's been running just fine previously.

I've tried reducing the frames to see if that would make a difference but none.

I'm not sure if there are too many inputs but If someone could get back to me on a method to fix this, it would be greatly appreciated.

Below are my PC Specs:


Operating System: Windows 11

CPU: Intel Core i5 10400 @ 2.90GHz

RAM: 16 GB

Motherboard: ASUS PRIME B560M-A AC

Graphics: NVIDIA GeForce GTX 1650
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sinc747  
#2 Posted : Saturday, June 1, 2024 3:30:06 AM(UTC)
sinc747

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Location: Fairhope, Alabama USA

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Questions & Suggestions

What is your video resolution and frame rate?
What resolution and bit rate are you streaming?
What is your available tested bandwidth?
Is Windows 11 up-to-date? Have you forced an update recently?
Is your GTX 1650 driver up-to-date?
How many inputs are in your vMix Production?
What version of vMix are you using? 27?
What is you CPU usage when this problem occurs?
What is your vMix Render Time when this problem occurs?
What other software is running on the PC when this problem occurs?

Update Windows, reboot, update again. Do this until there are no updates available.
Update graphics card driver.
Make sure Low Latency Capture and High Input Performance Mode are not checked on the Performance Tab in vMix Settings.
Run vMix Diagnostics to see if any software or drivers are interfering with vMix.

Report back when you can.

- Tom
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thanks 1 user thanked sinc747 for this useful post.
truevineministries on 6/14/2024(UTC)
truevineministries  
#3 Posted : Friday, June 14, 2024 9:52:29 AM(UTC)
truevineministries

Rank: Member

Groups: Registered
Joined: 5/13/2017(UTC)
Posts: 25
Location: Brampton

Thanks: 8 times
Hey Tom!

Thank you so much for your help. I had updated the graphics card driver's and it's been working just fine for the last week!
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