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UltraStudio 3G - Video Format not supported
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floh  
#1 Posted : Friday, November 3, 2023 5:02:35 AM(UTC)
floh

Rank: Newbie

Groups: Registered
Joined: 6/20/2022(UTC)
Posts: 5
Germany
Hi everybody,

I have an issue with the UltraStudio 3G and vMix. I always get the following error:
Quote:
AddNewInput
Selected Video Format is not supported by this device: bmdModeHD1080p30
Beim Aufruf einer COM-Komponente wurde ein HRESULT E_FAIL-Fehler zurückgegeben.


Please refer to the attached screenshot:
Bildschirmfoto 2023-11-02 um 19.46.23.png (653kb) downloaded 1 time(s).

I've tried all the video formats in that dialog, but none of them work.

Interestingly, if I start from scratch (by not loading the presets), I can add a new input and see the input from the UltraStudio 3G. Why?

I'm using vMix 26.0.0.45 64Bit on Windows Pro 11.

Best regards,
Florian
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floh  
#2 Posted : Friday, November 3, 2023 5:19:15 AM(UTC)
floh

Rank: Newbie

Groups: Registered
Joined: 6/20/2022(UTC)
Posts: 5
Germany
Just detected an input, there were a "Blackmagic WDM input", I dunno why it's there. I believe I added this by accident and this was the cause why UltraStudio 3G was not working as Capture device. Now it works...

I'd suggest to change the error message like "Device already in use..."

Best regards
Floh
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