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Max Participant Resolution Not Reporting Correctly
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greggibson  
#1 Posted : Thursday, October 19, 2023 7:28:10 AM(UTC)
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I've set my max participant resolution to 1080p however it doesn't seem to be sticking in the input drop down dialog. Right now all of my Zoom inputs have 360p checked. Changing them manually to 1080 doesn't stick after the dialog closes.

However if I open the input settings the input shows as 1920x1080 and the show as 1920x1080 in the call manager.
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admin  
#2 Posted : Thursday, October 19, 2023 12:19:38 PM(UTC)
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Is the Zoom meeting in progress? Note that you can't change the resolution until the meeting has actually started and a participant is assigned to the input.

EDIT: Actually, before the meeting works for me to so I am unable to replicate this issue at all, can you provide step by step or start from scratch to see if you can find a common trigger?
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greggibson  
#3 Posted : Thursday, October 19, 2023 2:47:35 PM(UTC)
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Originally Posted by: admin Go to Quoted Post
Is the Zoom meeting in progress? Note that you can't change the resolution until the meeting has actually started and a participant is assigned to the input.

EDIT: Actually, before the meeting works for me to so I am unable to replicate this issue at all, can you provide step by step or start from scratch to see if you can find a common trigger?


Yes the meeting was running and participants were assigned. I'll step through it again once I am back at the machine.

Greg
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