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GT Tilter with Data Sheet Reload Issue - Input goes black with reloading GT Title from Excel sheet
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Tiago_Sousa_PT  
#1 Posted : Monday, August 14, 2023 7:37:30 PM(UTC)
Tiago_Sousa_PT

Rank: Newbie

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Joined: 8/14/2023(UTC)
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Portugal
Location: Lisbon
Hi there guys, we're having an issue with the inputs created from GT Titler. We have about 13 titles, with text and image placeholders, all linked to a datasheet stored locally. What happens is, some times we update the excel document, hit save, and the title does not update in vmix, so we have to hit reload, the problem is that the input goes black for a slipt second and since its a live operation, this is a big problem. Has anyone had a similar issue? Does someone knows how to fiz this? Does datasource have like a timeout and stop updating after a bit?

Thanks for your help!
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doggy  
#2 Posted : Tuesday, August 15, 2023 12:19:23 AM(UTC)
doggy

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Originally Posted by: Tiago_Sousa_PT Go to Quoted Post
Hi there guys, we're having an issue with the inputs created from GT Titler. We have about 13 titles, with text and image placeholders, all linked to a datasheet stored locally. What happens is, some times we update the excel document, hit save, and the title does not update in vmix, so we have to hit reload, the problem is that the input goes black for a slipt second and since its a live operation, this is a big problem. Has anyone had a similar issue? Does someone knows how to fiz this? Does datasource have like a timeout and stop updating after a bit?

Thanks for your help!


Never experienced such a thing:
While datasource dont have a timeout or just stop ( unless in can not read the source properly , it will mostly then show an erro rin the datasource window) one can via shortcut make the datsource stop/start updating
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