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gez737  
#1 Posted : Tuesday, August 1, 2023 7:22:57 PM(UTC)
gez737

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Hi, this is about MS Teams from vMix - Audio question...
The audio on Teams cuts out when the Master Headphones dial on vMix is above one third or as below in image.
I have a simple production with a video playing with normal voice audio playing.
I have set Bus A to VB-Audio Virtual Cable
External output is on.
In Teams set up, Microphone is set to VB-Audio Virtual Output (and Video Settings to vMix Video)
It seems audio cuts out.
Has anyone come across this issue and maybe a heads up of a setting that needs tweaking? Appreciate any assistance or help.
cheers Gerard.
WaltG12  
#2 Posted : Wednesday, August 2, 2023 4:54:32 PM(UTC)
WaltG12

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1) Check your Teams noise reduction/isolation settings.


2) Check your Windows Communications Sound and device sound settings (recording and playback).

You didn't mention who the audio is cutting out for, whether it's you (with an undescribed device as your headphones), the other people on Teams, or both.

You also didn't mention what you're doing to get your audio out of Teams. You mentioned your Teams input is tied to your vMix Bus A, but you didn't mention what, if anything, your Teams output device is.
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