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mamomo  
#1 Posted : Monday, October 17, 2022 11:56:02 PM(UTC)
mamomo

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For some time I have had a problem with the production clock and as you will see in the video capture, it is not displayed correctly and I cannot use it in my recordings that I use and I need to know how long I have been in my production

Video
Video capture


Image
Image screenshot
doggy  
#2 Posted : Tuesday, October 18, 2022 2:42:46 AM(UTC)
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Originally Posted by: mamomo Go to Quoted Post
For some time I have had a problem with the production clock and as you will see in the video capture, it is not displayed correctly and I cannot use it in my recordings that I use and I need to know how long I have been in my production


If you choose a red background for your clockframe (how did you do that ? ) then no wonder that for example on can not see the recording cock as that is in a red font too
BTW: still on trial ?
mamomo  
#3 Posted : Tuesday, October 18, 2022 5:09:13 AM(UTC)
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I have not changed anything, that red background appears automatically, I have deleted all the previous configurations, reinstalled and I am using the 60-day demo.
mamomo  
#4 Posted : Wednesday, October 19, 2022 2:52:32 PM(UTC)
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But for some reason that red box appears on top or replaces the numbering.
doggy  
#5 Posted : Wednesday, October 19, 2022 5:43:58 PM(UTC)
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What is this ?

Screenshot 2022-10-19 094228.jpg (16kb) downloaded 1 time(s).
mamomo  
#6 Posted : Wednesday, October 19, 2022 7:30:39 PM(UTC)
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That's it display fusión, If I remove it, the same thing still happens, anyway, before I saw it well and I already had this added
mamomo  
#7 Posted : Wednesday, October 19, 2022 7:38:29 PM(UTC)
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Originally Posted by: doggy Go to Quoted Post
What is this ?



After your question I have thought that maybe it is another application that is in memory and I have closed everything, I have restarted VMIX and the same thing continues to happen.
doggy  
#8 Posted : Wednesday, October 19, 2022 8:33:31 PM(UTC)
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What happens if you check/uncheck the inverted option?
What happens if you create an input of it ?
What was the response of vMix support ?
mamomo  
#9 Posted : Wednesday, October 19, 2022 9:06:27 PM(UTC)
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Originally Posted by: doggy Go to Quoted Post
What happens if you check/uncheck the inverted option?
What happens if you create an input of it ?
What was the response of vMix support ?


If you watch the video that I have put, you will see that I have tried the option to invest and the same thing continues.

I haven't really contacted support, I thought that the best option is here...
doggy  
#10 Posted : Thursday, October 20, 2022 1:00:58 AM(UTC)
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Originally Posted by: mamomo Go to Quoted Post


I haven't really contacted support, I thought that the best option is here...


As it appears no one else has experienced a similar issue i do believe contacting vMix support is the best option here. Keep us posted
mamomo  
#11 Posted : Thursday, October 20, 2022 1:51:04 AM(UTC)
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Originally Posted by: mamomo Go to Quoted Post
Originally Posted by: doggy Go to Quoted Post


I haven't really contacted support, I thought that the best option is here...


Yes, I have already sent the query to them, when they give me a positive solution, I will bring it here.
mamomo  
#12 Posted : Thursday, October 20, 2022 7:35:22 AM(UTC)
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According to them, the only possibility is to format
mamomo  
#13 Posted : Wednesday, October 26, 2022 6:36:41 AM(UTC)
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At the moment I am not going to format, the equipment is going very well with the current configuration, I would have to install and configure many things.

I would just like to know how to install everything, everything vmix, system registry and any residue, in principle I have already done it, but this problem keeps happening.
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