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Gridlock01  
#1 Posted : Thursday, September 8, 2022 8:56:31 AM(UTC)
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Last I checked, Windows 11 was not recommended by vMix. Has that changed? Has the vMix officially green lit using Windows 11? I understand people may use Windows 11 currently, but I was hoping for them to officially endorse it. If it hasnt been endorsed yet, can anyone point me to a source, either a Fun Time Live Show or other where they explain why?

Thanks in advance
MickeyMJJ  
#2 Posted : Tuesday, September 13, 2022 6:11:04 PM(UTC)
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Hello,
I have 2 workstations under Windows 11 on which I use vMix and where 2 Streamdecks are connected, and I haven't had any problems with them yet.
DMack  
#3 Posted : Wednesday, October 19, 2022 6:45:28 AM(UTC)
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Still no update about Windows 11 being supported? There is a post on the Birddog User Group about Windows 10 having bug from an algorithm dealing with congested networks affecting NDI on 10Gb workflows. Apparently Windows 11 22H2 has specific features to fix the bug and also manage 10Gb connectivity better. Birddog confirmed the issue and also confirmed it is fixed in Windows 11 22H2.

This would seem to advance the urgency of getting Windows 11 support for vMix.


Here is the text and response from Birddog about this issue:



*** NDI and 10Gb Workflows on Windows ***

TL;DR If you don't want to read too much, and you are having issues with any WINDOWS workflow with 10GB, just update to Windows 11 22H2.

****
I've been working most of the weekend to drill into why we see so many issues with 10Gb NDI and Windows Machines.

It started when Dan Miall posted an update about the QUAD. How strange there was an issue with 10GB I thought? 1GB works fine? He went on to say in the comments that OSs such as Linux and MacOS don't appear to have this issue. Further, you may recall me posting here some weeks back pulling my hair out over a frame drop issue using a Flex 4K Out. I was able to reproduce it regardless of what brand Decoder I used. Instead, I stick a Mini on an HDMI output to do the decoding and moved on... Anyway, when Dan posted the QUAD update, there was something clearly broken - and it wasn't the Birddog Products, and it wasn't my network (reproduced with UBNT *AND* M4250s).

Beginning at least with Windows 10, Microsoft introduced a new algorithm [1] for dealing with congested networks. Its important to understand that even if you have sufficient bandwidth, there may be congestion elsewhere in the system (network buffers, switches etc). So NDI places a strong load on the network. This algorithm though contains a bug that under heavy load creates massive TCP retry storms. The retry storms compound on each other and ultimately lead to hugely degraded network performance, and manifest as dropped or stuttering frames.

The pattern during times of TCP connections that stall (while perhaps under high load to longer latency) look like this:

TCP spurious retransmission (SPUR) --> DUP ACK --> SPUR --> DUP ACK --> SPUR --> DUP ACK --> ............... --> RST

This pattern can be easily reproduced with NDI easily, or in fact *any other* network load causing high congestion. My testing involves artificially lowering the TCP buffers and other parameters [2] on Windows to expose this bug faster and more quickly.

Perhaps the best write up on this I've seen, in more detail is posted at [3] however this writeup doesn't discuss NDI at all, instead perhaps more correctly discussing it at a generic level.

Whats perhaps most amazing is that this issue has been posted about in NewTek Forums [4] most generically, however the common denominator is Windows.

Another note here is that this failure or bug isn't detectable normally. From the switch perspective, this is just TCP doing its thing (retrying under load), and from the host side, its just business as usual. NDI is a unique workload that exposes this bug visually.

Microsoft believes this issues had been corrected in previous releases however, there were remaining other issues. Not until the Windows 11 22H2 updated from October 2022, does it appear this issue been demonstrably fixed. There is a Windows 10 22H2 Update, though I've not been able to see if its been fixed there personally.

Its important to acknowledge my conversation with Dan Miall in all of this. This is gnarly and hard. They clearly have a world class engineering team, so despite that I'm posting this, the credit should at minimum be shared with the great

[1] https://techcommunity.mi...he-internet/ba-p/2347061

[2] https://learn.microsoft....-performance-tuning-nics

[3] http://gary-nebbett.blog...-congestion-control.html

[4] https://forums.newtek.co...onment-is-10gpbs.166848/

[5] https://forums.newtek.co...eads/ndi-and-10g.165762/

-----OK We have done quite a bit of testing here at BirdDog HQ over the weekend as well as today and we have seen a major improvement in the Windows output when updating to Windows 11 22H2. We have been able to receive 4 x 4K60 video streams from vMix over 10Gb from this machine to QUAD in Decode mode. We can also use this machine as NDI Bridge to receive NDI from other sources and 'reflect' them (no transcode) to QUAD successfully receiving them (Think TriCaster which might not be able to be updated immediately).

Please see below a screenshot from my machine showing the update that resolves this issue.

We will be releasing a follow-up firmware this week that gives field order selection for interlaced workflows, at this point there should be a workable solution for nearly all workflows.

Once again a massive shout out to Josh Bernstein and the amazing engineering team here at BirdDog for their continued work on this.
DMack  
#4 Posted : Wednesday, October 19, 2022 7:21:18 AM(UTC)
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I also just noticed on a Youtube video with Tim from vMix recommending specific laptops, that since you can't buy 2022 laptops with Windows 10 anymore that Windows 11 will do.

So Windows 11 is not supported but not rejected either. Confusing.
admin  
#5 Posted : Wednesday, October 19, 2022 1:41:55 PM(UTC)
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Hi,

To clarify, vMix does not require any changes or updates to support Windows 11.
We are just naturally cautious of recommending it due to the large number of issues that 11 has had over the months since its release.
(all issues unrelated to vMix, but can impact certain features such as audio devices that in turn are used by vMix)

So to be "approved" does not mean a special new vMix release, and feel free to run vMix on it but just be sure to thoroughly test every feature you plan to use first.

Regards,

Martin
vMix
thanks 1 user thanked admin for this useful post.
eduardocfs on 10/20/2022(UTC)
causemedia  
#6 Posted : Wednesday, November 16, 2022 9:27:33 AM(UTC)
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I'm having an issue with a single NDI input on vMix with Windows 11 22H2. The playback is not smooth. Same issue with NDI monitor. Didn't have this issue prior to 22H2, so I think it's specific to that update. Also it works fine on a different Windows 10 machine on the same network. I'm going to try roll back the feature update or I may have to install Windows 10.
causemedia  
#7 Posted : Friday, November 18, 2022 12:16:18 PM(UTC)
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Originally Posted by: causemedia Go to Quoted Post
I'm having an issue with a single NDI input on vMix with Windows 11 22H2. The playback is not smooth. Same issue with NDI monitor. Didn't have this issue prior to 22H2, so I think it's specific to that update. Also it works fine on a different Windows 10 machine on the same network. I'm going to try roll back the feature update or I may have to install Windows 10.


I confirmed this issue was directly related to Windows 11 22H2. I rolled back the feature update and the NDI input is working fine.

Marie03  
#8 Posted : Tuesday, February 20, 2024 9:02:10 PM(UTC)
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Hello,
Do any of you guys have an update on that ? A friend has been having some trouble with vmix and windows 11. I wanted to know if it’s now safe (and recommended) to update to windows 11 and be sure not to have any issues with vmix ?
Thanks


Originally Posted by: admin Go to Quoted Post
Hi,

To clarify, vMix does not require any changes or updates to support Windows 11.
We are just naturally cautious of recommending it due to the large number of issues that 11 has had over the months since its release.
(all issues unrelated to vMix, but can impact certain features such as audio devices that in turn are used by vMix)

So to be "approved" does not mean a special new vMix release, and feel free to run vMix on it but just be sure to thoroughly test every feature you plan to use first.

Regards,

Martin
vMix


ckvideo  
#9 Posted : Sunday, February 25, 2024 9:06:20 PM(UTC)
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Originally Posted by: Marie03 Go to Quoted Post
Hello,
Do any of you guys have an update on that ? A friend has been having some trouble with vmix and windows 11. I wanted to know if it’s now safe (and recommended) to update to windows 11 and be sure not to have any issues with vmix ?
Thanks


Originally Posted by: admin Go to Quoted Post
Hi,

To clarify, vMix does not require any changes or updates to support Windows 11.
We are just naturally cautious of recommending it due to the large number of issues that 11 has had over the months since its release.
(all issues unrelated to vMix, but can impact certain features such as audio devices that in turn are used by vMix)

So to be "approved" does not mean a special new vMix release, and feel free to run vMix on it but just be sure to thoroughly test every feature you plan to use first.

Regards,

Martin
vMix




I can only second Martin here: There are a few things that might cause issues in Win 11 that have nothing to do with vMix but are blamed on it because that is where it shows up:

- Audio drivers, especially if several different audio interfaces with different vendor-specific drivers are used
- Drivers for video hardware
- NDI versions and Windows network stack
- Some mainboards with some BIOS versions that are too old / too now /not updated yet.

For instance, personally I struggle with audio clicks on a certain system with a certain USB host controller (Win 10). Such things take ages to debug...

Since newer systems (especially laptops) come often with Win 11 preloaded, we can only take the time and test things one after the other.

If working with NDI, pay especially attention to your network setup - drivers up to date, maybe BIOS up to date, NDI-Version up to date? Also look out for energy saving features in the system and on network hardware, these can get in the way as well.

@Marie03: Do you have some more details on the issues your friend has on Win 11?

Happy testing!

Christian


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