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Caroline  
#1 Posted : Monday, May 23, 2022 6:05:01 PM(UTC)
Caroline

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Every now and then, my image input freezes. I can't move, zoom, or crop it.

I have to restart vMix before it unfreezes.

Why is this happening and what can I do to prevent it?

Thanks.
dmwkr  
#2 Posted : Tuesday, May 24, 2022 9:10:59 PM(UTC)
dmwkr

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One thing to keep in mind:

- When you move, zoom, crop your image input on the "Position" tab, with the "Main" dropdown active,
- then close the input settings,
- then do something else, including moving, zooming, cropping one of the ten layers of a different input,
- then opening the settings of the image input again and clicking on the "Position" tab, the "Main" dropdown won't be active. It will be the layer number you last changed, even on a different input. This layer is probably empty on your image input, and it feels like it froze, because nothing happens.
Caroline  
#3 Posted : Tuesday, May 24, 2022 9:36:58 PM(UTC)
Caroline

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Joined: 5/18/2022(UTC)
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Canada
Location: Mississauga

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Thank you so much. I was able to duplicate the scenario using your description.

However, I was unable to unfreeze even when I closed the input that created the problem.

Edited to Add: I've found the solution!

Open the Input
Go to the Position tab
Go to drop down menu on the top left
Choose Main to move image
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