Rank: Newbie
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Joined: 2/1/2022(UTC) Posts: 1  Location: Tennessee
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Hi everyone, I recently went back to my old school and started to do some photo video work for them. Today when I was trying to setup vMix with some files, I tested it and the image on the video board looked like this. https://imgur.com/a/9uh2qab I have not worked with vMix in about 1-2 years but I tried everything from changing resolution, aspect resolutions, to making sure that all of the display properties are set correctly in Windows and vMix. Apparently the board is 1920x1080, but vMix output is 720x480. Does anyone have any suggestions or experience with this? Thanks in advance!!
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Rank: Advanced Member
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Joined: 7/4/2021(UTC) Posts: 308 Thanks: 8 times
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Does it look right in the vMix output window?
If you turn External on & check it in a webcam viewer (or turn NDI on & check it in an NDI viewer), does it look right?
If the answer to both questions is "Yes", then the issue is probably in the screen.
There might be an issue with how it's upscaling or there could be a manual position/zoom/crop that you have to change.
SD resolution aspect ratios can be a bit...weird to deal with.
Which license are you running?
If it doesn't cover HD, see if you can try using the trial to output a 1080p image & see if that fixes your problem. If it does, it'd honestly probably be easier to just do that vs troubleshooting an issue with the screen that could end up being unfixable.
Of course, if the answer to either of the first 2 questions is "No", you have a completely different issue.
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Rank: Advanced Member
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Joined: 3/28/2016(UTC) Posts: 159  Location: SACRAMENTO Thanks: 5 times
Was thanked: 19 time(s) in 18 post(s)
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Shot in the dark but if your screen is 1920x1080 but your vMix output is set to 720x486 (is this because your using the old free version? $ 60-lifetime license gets you to 1080p..) then perhaps whoever was using vmix before you would send the output to the big screen and then manually on the big screen zoomed in on the picture to fill the screen. But you have come along trying to set it up right, and have windows do the upscale (look under your display settings and see if it's set to upscale it on the GPU or the monitor) so windows sends it in 1080p 16:9 but the big screen is still set to zoom in on the picture thus making your screen now way too big or zoomed in. I would reset the big monitor and reset my display settings and start from scratch to eliminate any "hacks" the people before you used trying to get the free version of vMix and its 4:3 SD format to work. Again $60 and your set. welcome back to vMix :) Originally Posted by: loganyoon  Hi everyone, I recently went back to my old school and started to do some photo video work for them. Today when I was trying to setup vMix with some files, I tested it and the image on the video board looked like this. https://imgur.com/a/9uh2qab I have not worked with vMix in about 1-2 years but I tried everything from changing resolution, aspect resolutions, to making sure that all of the display properties are set correctly in Windows and vMix. Apparently the board is 1920x1080, but vMix output is 720x480. Does anyone have any suggestions or experience with this? Thanks in advance!!
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