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Pagosapastor  
#1 Posted : Tuesday, February 16, 2021 12:19:06 AM(UTC)
Pagosapastor

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Location: Colorado

Hello. I am having an issue with Vmix losing sound during our church service. It happens intermittently. We are only using Vmix to record our service, we do not live stream. I have my Behringer X32 connected via USB to my PC using Vmix. I have the latest firmware installed on the X32. I have been using Vmix for about 6 months. Recently the past 2 Sundays in a row Vmix will all of a sudden lose the sound input from the Behringer X32. The only fix is to reboot the PC, which of course causes me to have to stop recording the service. I have a Recording Bus on the X32 that I am sending to Vmix. I know for a fact I am not losing anything on the Behringer side, as when the issue happens, there is still signal on the recording bus, and after I reboot the PC and bring Vmix back up, the sound is on the X32 input to Vmix again. Please let me know what if any of you have had a similar problem. I appreciate the help!
IceStream  
#2 Posted : Wednesday, February 17, 2021 11:34:11 AM(UTC)
IceStream

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@ Pagosapastor

Losing the sound all of a sudden for no apparent reason sounds like possibly the Windows USB power saving feature.
https://www.vmix.com/kno...ng-usb-connection-issues


Ice
Pagosapastor  
#3 Posted : Wednesday, February 17, 2021 1:01:12 PM(UTC)
Pagosapastor

Rank: Newbie

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Joined: 2/16/2021(UTC)
Posts: 2
United States
Location: Colorado

Thanks I'll check it out.
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