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Vmix Call - Caller issues - problem solving
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dunk.flight  
#1 Posted : Monday, December 7, 2020 9:26:24 PM(UTC)
dunk.flight

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Does anyone have a check sheet or problem solving flow chart to help solve vmix callers who cant get in?

I had a session this morning where some people could not get passed a blue screen, or only had audio etc...

Any advice that can be emailed to callers before hand or read through.

Thanks
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DWAM  
#2 Posted : Monday, December 7, 2020 9:40:02 PM(UTC)
DWAM

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This forum counts hundreds of examples and advices for best performance and tips and requirements with vMixCall, just use this forum for what it is : a Knowledge Base !
Your situation has been reported and solved so many times already!
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IceStream  
#3 Posted : Monday, December 7, 2020 9:45:44 PM(UTC)
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@ dunk.flight

Try the following vMix Knowledge Base article:
https://www.vmix.com/kno...on-issues-with-vmix-call


Ice
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dunk.flight  
#4 Posted : Monday, December 7, 2020 10:27:34 PM(UTC)
dunk.flight

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thank you both. Im sure its been answered before so thanks for patience. It is actually very hard to find the right information when time is not on your side, trawling through hundreds of posts is not always practical.
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