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windows jitter or dropouts after a while of use.
Rank: Newbie
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Joined: 10/25/2020(UTC) Posts: 9 Location: Herpen Was thanked: 1 time(s) in 1 post(s)
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Hello,
I have been using vMix for a while now and I have always had problems when using vMix for long shows or multiple recordings without restarting my computer.
the system starts out fine. Low latency and good numbers on GPU, CPU and memory, but after a 1, or 2 hours of running, the video and audio starts to show jitter or drop-outs. this keeps getting worse and worse after time. I do run multicorder on 4 inputs and recording on program on MP4.
This has been happening on a number of different machines and is showing up faster on the slower/older machines with higher demanding shows. (more inputs and mixes on multilayers and overlays.)
The systems I have been using are high performance pc's, and have been reinstalled to keep the windows installation clean. the drivers are the newest versions and vMix pro is installed on most machines.
I think the problem lies with windows, but I'm sure there is a program or cleaner/antivirus sort of program that can keep windows memory/hardware/system from filling up and starting to lag/disrupt the running vMix session.
can someone reconmend a good solution for this problem???
thanks.
specs are the newest I9 processors with the newest and biggest Nvidia Quadro A6000 cards, or I7's on rtx 2000 or 3000 series cards for the older machines.
campure cards are Blackmagic or AYA cards. NDI and vMix calls are also used on these machines. sound cards are MOTO or scarlet usb boxes. very fast SSD's are used for all systems.
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Rank: Advanced Member
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Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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Any browsers in the background, say with Vimeo/Youtube/Facebook dashboard. These are famous for memory leaks and heavy processing.
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Rank: Newbie
Groups: Registered
Joined: 10/25/2020(UTC) Posts: 9 Location: Herpen Was thanked: 1 time(s) in 1 post(s)
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Hello Vince,
no browsers or any other programs running. that was also my first thought. I checked all the programs and made a clean install with vMix only (and ndi tools).
thanks for your suggestion.
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Rank: Advanced Member
Groups: Registered
Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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You mention NDI tools on the same machine. What was the purpose of that?
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Rank: Newbie
Groups: Registered
Joined: 10/25/2020(UTC) Posts: 9 Location: Herpen Was thanked: 1 time(s) in 1 post(s)
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The NDI tools are there to make it possible to use NDI HX to get the video to other sources. this saves on bandwidth on my network.
I have run the same tests on machines without the NDI tools, and the same problem with jitter happens, so I think that the tools are not the problem, but they do use memory of course.
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