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elaidomino  
#1 Posted : Wednesday, September 23, 2020 9:24:50 PM(UTC)
elaidomino

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United Arab Emirates
Location: Ras Al Khaima

The team would like to upgrade our skills and the level of what's displayed on our Live Stream. I suggested we try the vMix Pro Trial version for our streaming.

I would like to know.
1. What's the catch of giving a trial 2 months to try out? I can understand if it's a week. But 2 month's a lot of time.
2. Can we use the trial version for 8 hours straight?
3. Can we request a support from the vMix Team with the trial version?
4. What are the limitations of the FREE TRIAL Version vs. the PAID vMix Pro package?

The management is interested to purchase but I'm afraid I need to test this out first with our Live Stream.

Thank you vMix Team in advance.

Regards,
En.Dominguez
doggy  
#2 Posted : Wednesday, September 23, 2020 10:12:38 PM(UTC)
doggy

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Originally Posted by: elaidomino Go to Quoted Post
The team would like to upgrade our skills and the level of what's displayed on our Live Stream. I suggested we try the vMix Pro Trial version for our streaming.

I would like to know.
1. What's the catch of giving a trial 2 months to try out? I can understand if it's a week. But 2 month's a lot of time.


There is no catch
A trial is a fully functional pro version and yes you can use it as trial for 60 days


Quote:

2. Can we use the trial version for 8 hours straight?


Yes and that for 60 days


Quote:

3. Can we request a support from the vMix Team with the trial version?


sure if you have issues.
But before you do read the helpfiles, watch the tons of their instruction videos on their youtube channel or ask questions here (As they are very busy answering questions that are already addressed there)


Quote:

4. What are the limitations of the FREE TRIAL Version vs. the PAID vMix Pro package?


None


Quote:

The management is interested to purchase but I'm afraid I need to test this out first with our Live Stream.


Thats'what the trial period is for

thanks 1 user thanked doggy for this useful post.
Lennart on 9/23/2020(UTC)
dmk07  
#3 Posted : Tuesday, September 29, 2020 1:09:55 AM(UTC)
dmk07

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Man
United States
Location: Arizona

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Am I correct in assuming that the prices listed for the various options are a one time charge, not annual? Also, if I buy one of the lesser versions, can I upgrade and get credit for the amount previously paid? When I go from the trial version to the paid version, do all of my settings carry over or do I have to re-install them. Also, is there a phone number for VMix sales or tech support?
doggy  
#4 Posted : Tuesday, September 29, 2020 2:11:55 AM(UTC)
doggy

Rank: Advanced Member

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Posts: 5,223
Belgium
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Thanks: 293 times
Was thanked: 955 time(s) in 790 post(s)
Yes
Yes
Yes
Email (but they are very responsive)
thanks 1 user thanked doggy for this useful post.
dmk07 on 9/29/2020(UTC)
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