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David M  
#1 Posted : Thursday, June 25, 2020 3:42:30 PM(UTC)
David M

Rank: Newbie

Groups: Registered
Joined: 6/25/2020(UTC)
Posts: 1

This one has been driving me a bit crazy. My Bluetooth headset works fine with Teams and web-based webinar apps, but when I connect with vMix Call, vMix gets my microphone but I get no return audio. A wired connection works fine.

On Windows 10, the App Volume settings are correct and I can see a visualization of the incoming audio in Sound Mixer Options. In the vMix Call window the device settings are correct. With the vMix Call connection open, audio in other tabs (such as YouTube) stops. Close the vMix Call window, and audio usually comes back, but sometimes I need to restart the browser.

I see the same behavior in Chrome, Edge, and Firefox. All the latest version, on the latest version of Win 10.

If I use the Bluetooth headset on my Android device with vMix Call in Chrome, all works fine.

I've found references online to potential issues with Bluetooth and Chrome on Windows 10, but I'm only having the issue with vMix Call, and on all browsers.

Any thoughts or troubleshooting ideas?

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