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Cyanoh  
#1 Posted : Friday, April 17, 2020 12:52:11 PM(UTC)
Cyanoh

Rank: Newbie

Groups: Registered
Joined: 4/17/2020(UTC)
Posts: 2

Hey there, I need some help and need it fast. Next use of vmix within 20 hours and an issue has popped up from testing vmix today.
Here are 4 images linked to my issue.
https://imgur.com/a/DzfzOn4
Image 1/2 shows team roster page with some extra information. The actual information for each text is being loaded from a Google Sheet Data source and being pulled/seen in image 2. Somehow from there, the information is lost and it can't be loaded at all. This is for about 80% of the graphics we use. Standings, Team Rosters, In-game ui, etc.

Reloading does nothing. Image 3 is before hitting reload as it has some information right now but it is not the new information being pulled from the data sheet. After reloading, image 4 happens and does not change.

I don't what to do. I've reset vmix, loaded a completely fresh save, added each item individually/almost starting from scratch, reset computer.
Cyanoh  
#2 Posted : Friday, April 17, 2020 1:33:21 PM(UTC)
Cyanoh

Rank: Newbie

Groups: Registered
Joined: 4/17/2020(UTC)
Posts: 2

Found more information, it loads it but it takes several minutes to load anything so the graphic themselves are taking 5+ minutes to load.
dmwkr  
#3 Posted : Friday, April 17, 2020 3:17:59 PM(UTC)
dmwkr

Rank: Advanced Member

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Joined: 2/23/2019(UTC)
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Was thanked: 131 time(s) in 119 post(s)
Not sure if I can help. What is the exact text in the data source for your images? It has to be a local file path or URL. See https://www.vmix.com/help23/DataSourcesImages.html

Maybe some special characters in the URLs are a problem?
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