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Problem with vMix call on version 23.0.0.46
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matteoarrigone  
#1 Posted : Thursday, March 19, 2020 3:33:22 AM(UTC)
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Hi,
I've got several problems with all the calls today after the update to vMix 23.0.0.46:
first of all the video is really disturbed and freezes a lot;
secondly, all the callers have a lot of delay in the audio return feed and the signal is not clear.
another strange thing that never happened is that the GPU was overloaded.

All these things forced me to downgrade from .46 to .39 which was stable till yesterday.

Matteo

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TBacker  
#2 Posted : Thursday, March 19, 2020 4:43:45 AM(UTC)
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Was this with a single caller, or multiple simultaneous calls?

Also, what graphics card / GPU are you using?
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matteoarrigone  
#3 Posted : Thursday, March 19, 2020 6:26:49 AM(UTC)
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There were connected 5 calls but I had the same problem also with only 2. After that, with the version .39, there were 7 contemporary calls and it was everything ok.
The graphic card is a RTX 2080.
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admin  
#4 Posted : Friday, March 20, 2020 12:45:06 AM(UTC)
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Please drop us an email so we can investigate further....
info@vmix.com.au
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vvcvvc  
#5 Posted : Saturday, March 21, 2020 3:22:32 AM(UTC)
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I had very similar situation where vMIX call video and voice was choppy and time to time picture freeze at all. Disconnect and reconnect restores picture.

I used 23.0.0.41 and had 4 callers.

My internet connection was 1G/1G andd other end connection was 400M/400M.



Indrek
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vvcvvc  
#6 Posted : Sunday, March 22, 2020 4:15:16 AM(UTC)
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Hello!

I have an update in this case:

Looks a like 23.0.0.39 verison handle better network fluxerations when 23.0.0.41 or .46.
Big diference come out then call is going through the vmix server.



Indrek
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