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SRT stream goes black - After 6 to 8 hours SRT source stops working
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Egriswold  
#1 Posted : Saturday, February 1, 2020 4:01:35 AM(UTC)
Egriswold

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After 6 to 8 hours SRT source stops working. Very simple setup with just a 1 hour video loaded and looping with a title (Clock) overlay to check latency. That's it two sources for testing.
vMix is set to listener to provide a SRT feed to local caller, works great but after 6 to 8 hours even though it's enabled the feed goes dark. Even loading the SRT in to local vMix or VLC on source machine displays nothing, VLC displays an error and can not find stream.
The simultaneous stream to youtube has no issues

Tried turning off SRT then back on, changing settings then back on, shutting down vMix then open back up but SRT will not start, even though button is green and on in settings panel.
I have to reboot system to get SRT working again.

System Specs.
i9 CPU
32 gigs ram
nVidia quadro P5000 16 gigs ram
Win 10 pro

Any ideas ?

BTW no error messages popup
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MediamanNYC  
#2 Posted : Saturday, February 8, 2020 1:25:20 AM(UTC)
MediamanNYC

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I have the same problem. I have two SRT feeds from a remote vMix setup.
After sever hours, the feed just stops. VLC can't see it either.
I have to close vMix at the remote end and restart and the feeds will return. Only to fail again after several more hours.

Can Admin chime in on whats going on here?
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admin  
#3 Posted : Saturday, February 8, 2020 3:15:59 AM(UTC)
admin

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Location: Gold Coast, Australia

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Please email us if you are experiencing issues with SRT outputs in vMix.
We have been running extended tests for many days and have not been able to replicate any issues on our end, so the more reports
we receive from other systems the better chance of being able to track down the cause.

Regards,

Martin
vMix
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admin  
#4 Posted : Monday, February 10, 2020 3:09:12 PM(UTC)
admin

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Thanks to those that emailed us to help track down this issue.
It has now been fixed in the 23.0.0.39 update.

Regards,

Martin
vMix
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