logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
GHz  
#1 Posted : Friday, January 24, 2020 10:03:04 PM(UTC)
GHz

Rank: Newbie

Groups: Registered
Joined: 1/24/2020(UTC)
Posts: 1
Italy

Hello,

I'm using the latest version of vMix (23.0.0.38), the issue I'm facing is vMix almost constantly restarting when I use a RTX 2070 graphics card (latest Nvidia drivers).
Swapped the RTX for a 1050Ti and everything is fine.

You can find vMix logs attached to this message. I think the most relevant lines are:

SlimDX.Direct3D9.Direct3D9Exception: D3DERR_DEVICELOST: Device lost (-2005530520)
Error disabling ShadowPlay: vMix.GFXEException: Could not find NvNode

vMix Logs.zip (4kb) downloaded 0 time(s).

I can provide full info about the machine or the setup if needed.

Any tips? Thanks
admin  
#2 Posted : Friday, January 24, 2020 11:05:26 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 4,345
Man
Location: Gold Coast, Australia

Was thanked: 2468 time(s) in 1078 post(s)
DeviceLost means the graphics card is constantly resetting.
This can have a couple of causes:

1. Faulty driver. Update to the latest if not done already.
2. Faulty graphics card. (swapping between two graphics cards would seem to confirm this is the case)
3. Graphics card does not have power cables connected correctly, or PSU is not powerful enough.

Regards,

Martin
vMix
Barney Box Lane  
#3 Posted : Saturday, January 25, 2020 12:55:33 AM(UTC)
Barney Box Lane

Rank: Advanced Member

Groups: Registered
Joined: 8/21/2017(UTC)
Posts: 309
Location: Uk

Thanks: 24 times
Was thanked: 33 time(s) in 29 post(s)
check after installing that it did actually disable the built in Intel graphics card it's something those cards should do by default
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.