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Desktop Capture does not launch on OSX
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lbgaus  
#1 Posted : Thursday, April 3, 2014 1:33:14 AM(UTC)
lbgaus

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Hi Martin,

I have tried using the Desktop Capture app for OS X on several different machines, and unfortunately have yet to see success launching it. I played around with this particular machine a little more to attempt to find a cause, and this is what I found:

So, on launch, the program appears briefly in the dock, then disappears.

Looking at the Console Messages screen, I see

4/2/14 12:14:28 AM ReportCrash[79836] Failed to create CSSymbolicatorRef for sh
4/2/14 12:14:28 AM [0x0-0xbd1bd1].vMixDesktopCapture[79824] /Users/cjm2968/Downloads/vMixDesktopCapture.app/Contents/MacOS/vMixDesktopCapture: line 12: 79835 Segmentation fault "./$APP_NAME"
4/2/14 12:14:28 AM com.apple.launchd.peruser.1327397145[606] ([0x0-0xbd1bd1].vMixDesktopCapture[79824]) Exited with exit code: 139
4/2/14 12:14:28 AM ReportCrash[79836] Saved crash report for sh[79835] version ??? (???) to /Users/cjm2968/Library/Logs/DiagnosticReports/sh_2014-04-02-001428_TSM-TSTV-820767.crash


Do you have any ideas why I cannot run this program? Thanks!

This Mac is:
Mac OS X 10.6.8
Core 2 Duo 2.8GHz



P.S. The contents of that .crash file are pasted below:

Process: sh [79835]
Path: /bin/sh
Identifier: sh
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: sh [79824]

Date/Time: 2014-04-02 00:14:28.351 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008fe01030
Crashed Thread: Unknown

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0x00000000
ss: 0x0000001f efl: 0x00010202 eip: 0x8fe01030 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000000
cr2: 0x8fe01030

Binary images description not available
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admin  
#2 Posted : Thursday, April 3, 2014 5:13:06 AM(UTC)
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Hi,

You will need to use one of the two most recent versions of OSX. Either Mountain Lion or Mavericks.

Regards,

Martin
vMix
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lbgaus  
#3 Posted : Thursday, April 3, 2014 1:38:35 PM(UTC)
lbgaus

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Oh, I see. Is this documented somewhere and I missed it? Thanks for the info.
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