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Bob Greaves  
#1 Posted : Monday, August 5, 2019 5:47:11 PM(UTC)
Bob Greaves

Rank: Newbie

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Joined: 7/9/2016(UTC)
Posts: 3
Man
United States
Location: Binghamton, NY

My computer, HP Z420, was updated involuntarily to the latest Windows 10 update. I lost all camera inputs on my Matrox VS4 card. And exiting the program causes a BSOD with locked pages. I was able to change the driver to run in compatibility mode for Windows 8 and give it full administrator permissions through the VS4 recorder program which is only a demo of the recorder and that gave me my video feeds back. But I still get the BSOD locked pages when exiting the program. I updated the Nvidia 1050 ti to the very latest drivers but that does not seem to have fixed anything.

Anyone else having issues after the Windows 10 update?

VMix 21
HP Z420 computer
Windows 1064 bit
Matrox VS4
Nvidia 1050ti
admin  
#2 Posted : Monday, August 5, 2019 7:32:10 PM(UTC)
admin

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Hi Bob,

The Matrox VS4 is not supported by Windows 10, only the 8.1 drivers are on their web site so that is likely what is causing the problem.
Unfortunately this is not something we have any control over with vMix, so it may be time to upgrade the capture card.

Regards,

Martin
vMix
Bob Greaves  
#3 Posted : Monday, August 5, 2019 9:46:53 PM(UTC)
Bob Greaves

Rank: Newbie

Groups: Registered
Joined: 7/9/2016(UTC)
Posts: 3
Man
United States
Location: Binghamton, NY

And yet it was working just fine in windows 10 until this last update. They should update the drivers.
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