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Camera Error for ethernet-extended webcam
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Joined: 5/3/2019(UTC) Posts: 11 Location: Seattle Thanks: 7 times
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Greetings. I have a Logitech BRIO webcam that is connected to my PC by a 50 foot Ethernet cable via USB extension adapters. The webcam functions fine when connected directly, and it also appears fine in the Logitech camera settings software ( I get a clear picture and can adjust camera settings no problem-o)
Unfortunately Vmix is having an issue connecting to this camera when it's extended via enthernet. I get the error "Capture Resolution is not supported by this device." Does anyone have any tricks to get it to work? I tried selecting lower resolutions, but nothing works. It's so odd to me that I can connect to the camera in Logitech's software, but not Vmix. To be clear, I am closing the Logitech software before opening Vmix.
Any tips or insights would be appreciated! I figure it has something to do with the ethernet cord changing the signal in a way Vmix isn't digging. Thanks!
-Tom
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Rank: Member
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Joined: 5/3/2019(UTC) Posts: 11 Location: Seattle Thanks: 7 times
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I got it to show up in Vmix at the smallest possible resolution, which won't work for me. I assume the connectors don't allow for fast enough speed to keep the data flowing. The reallllly weird part is that the Logitech software can show me a high resolution feed no problem... head scratchin' over here.
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Rank: Advanced Member
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Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)
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I have Brio and a 100 foot active USB 2 extender. In a quick test they work well together, within the limits of the USB 2 link.
Using the Logitech Brio selection (Direct Show access) I can achieve 1080p30 if I select MJPEG encoding.
If I select the Logitech Brio MF access method the best I can achieve is 720p30.
Your Ethernet extender appears to be suspect. Beyond a certain length you really need an active extender to reshape the signal to overcome line loss.
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1 user thanked mjgraves for this useful post.
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